Benefits Lead

📋 Description

• • As Benefits Lead at Calyx Institute Inc., you will play a pivotal role in shaping and standardising the global employee benefits framework across seven countries, ensuring compliance, clarity, and operational excellence in support of the company’s mission to accelerate clinical research and bring life-saving treatments to market faster.
• • You will lead the end-to-end design, documentation, administration, and knowledge transfer of multi-country benefits programmes, acting as the central authority for benefits strategy and execution while enabling seamless integration with payroll and reward functions.
• • The Benefits team at Calyx Institute Inc. is a critical enabler of employee wellbeing and organisational effectiveness, operating within a mission-driven, remote-first culture that values equity, inclusion, and innovation in support of global biopharmaceutical advancement.
• • In this 6-month fixed-term contract, you will develop deep expertise in global benefits compliance, process centralisation, and cross-functional stakeholder management, leaving a lasting legacy through standardised playbooks, audit-ready systems, and a empowered Reward & Payroll team capable of sustaining benefits excellence long after your engagement concludes.
• • Lead the documentation of benefits by country (7 in total), detailing plan design, funding approach (employer-paid, employee-paid, contributory, flex credits), eligibility, levels of cover, waiting periods, tax treatment, and renewal cycles.
• • Create a single source of truth (country playbooks) including policy summaries, provider details, contracts, and escalation paths.
• • Map and standardise end-to-end processes for employee selections, life events, new joiners/leavers, provider reporting, payroll reporting, and invoicing/reconciliation.
• • Define data standards (file specs, data transfer methods) and controls (cut-offs, validations, reconciliations, exception handling).
• • Ensure timely, accurate provider submissions and payroll inputs (pre and post-tax treatment; employer/employee contributions; adjustments).
• • Maintain audit-ready documentation (process maps, evidence logs).
• • Ensure correct benefits data and calculations flow into payroll processes (deductions, employer costs, taxable benefits, refunds).
• • Design and execute a structured knowledge transfer programme for benefits administration into the Reward & Payroll team, including SOPs, training plans and handover through to stabilisation.
• • Define administration model, roles/responsibilities, and escalation routes to ensure benefits administration is fully centralised.
• • Establish a continuous improvement loop post handover.
• • Perform essential administrative activities to ensure consistent benefits delivery.
• • Monitor the Reward inbox and ensure timely, accurate responses.
• • Collaborate with internal stakeholders to ensure aligned, compliant delivery.