This job has expired

This position was posted on March 22, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!

Manager, In-Home Service Network Optimization

Assurant, Inc.

Job Overview

Location

United States Virtual

Job Type

Full-time

Full Job Description

📋 Description

• The Manager, In-Home Service Network Optimization is a strategic business operations role responsible for maximizing the performance and efficiency of Assurant’s In-Home Field Service Network through data-driven decision making, platform configuration, and continuous improvement initiatives. This role ensures alignment between vendor performance, customer satisfaction, and organizational goals by leveraging Six Sigma methodologies and quantitative analysis to drive operational excellence.
• The incumbent will lead market-level optimization strategies by partnering with high-volume service providers to meet performance expectations, analyze network coverage and partner effectiveness, and collaborate with internal teams including Network Capacity, Network Analytics, and Claims Management to support strategic execution and course correction.
• Reporting to the Director, Network Capacity, this position operates within Assurant’s Network Operations team, contributing to a culture of innovation and service excellence as part of a Fortune 500 global business services company that protects and connects major consumer purchases across 21 countries.
• The role offers the opportunity to develop expertise in service network optimization, Six Sigma, project management, and cross-functional leadership while driving measurable improvements in partner performance, customer experience, and operational efficiency.
• Key responsibilities include implementing market-level success strategies via top-volume service providers to align with performance expectations and customer satisfaction goals for both Assurant and vendor partners; analyzing performance and market coverage of high-volume partners using quantitative methods to identify trends, gaps, and improvement opportunities; collaborating with internal teams (Network Capacity, Network Analytics, Claims Management) to support strategic roadmap execution and course correction; leading and supporting continuous improvement initiatives using Six Sigma and project management methodologies; and partnering with leadership to align kaizen priorities with organizational strategy and foster a culture of operational excellence.

🎯 Requirements

• Bachelor’s degree in business, supply chain, operations, or a related field
• Minimum 5 years of experience in partner/vendor management, service delivery, or operations
• Demonstrated success in applying Six Sigma and project management principles
• Strong analytical and problem-solving skills with proven experience in data-driven decision making
• Excellent communication and relationship-building abilities with a track record of collaborating across cross-functional teams
• Proficiency in Microsoft Office Suite and data analysis tools
• Willingness to travel up to 20%

🏖️ Benefits

• Competitive pay range of $74,600.00 to $124,700.00, reflecting experience, background, and location with room for salary growth
• Opportunity to work with a Fortune 500 global company recognized as a Best/Great Place to Work in 15 countries and awarded Fortune’s America’s Most Innovative Companies
• Access to Assurant’s comprehensive benefits program, including health, wellness, and financial protections detailed at myassurantbenefits.com
• Exposure to a culture defined by ‘The Assurant Way’ — emphasizing service passion, practical innovation, and calculated risk-taking
• Professional development through involvement in strategic initiatives, continuous improvement projects, and collaboration with analytics and claims management teams
• Virtual work flexibility within the United States, enabling remote collaboration while contributing to national network optimization efforts

Skills & Technologies

Onsite

Degree Required

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

Assurant, Inc.

Visit Website

About Assurant, Inc.

Assurant, Inc. is a global provider of risk management products and services, headquartered in New York. The company offers extended service contracts, vehicle protection, pre-funded funeral insurance, renters insurance, lender-placed homeowners insurance, and other specialty property and casualty coverage. It partners with lenders, manufacturers, mobile carriers, funeral homes, and property managers to distribute its products primarily in North America, Latin America, and Europe. Founded in 1892 and publicly traded on the NYSE, Assurant focuses on supporting consumer purchases of homes, vehicles, mobile devices, and appliances through underwriting, claims administration, and customer support services.

View Company Profile

Get more remote jobs like this

Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.

Weekly remote jobs and featured talent.

No spam. Only curated remote roles and product updates. You can unsubscribe anytime.