Job Overview
Location
Remote Nationwide
Job Type
Full-time
Category
DevOps
Date Posted
June 18, 2026
Full Job Description
đź“‹ Description
- • Own the design, deployment, and continuous improvement of the third-party intake process and governance framework for the Medicaid line of business, ensuring alignment from initial business case through onboarding, performance management, and value realization.
- • Design and orchestrate a standardized end-to-end intake process by partnering with cross-functional stakeholders to translate demand into structured business cases, aligned vendor scoping, sequencing, and onboarding readiness.
- • Define and manage end-to-end third-party lifecycle governance, including stage-gates, decision rights, and cross-functional alignment to ensure consistent, compliant execution across all vendor relationships.
- • Lead a centralized, real-time view of the intake-to-value pipeline, maintaining data integrity and delivering executive-ready insights on portfolio performance, risks, and outcomes.
- • Drive governance forums and serve as the integrator across stakeholders to align intake commitments with vendor performance management and enterprise strategic priorities.
- • Deliver data-driven insights and reporting to support decision-making, while leading continuous improvement initiatives to eliminate inefficiencies and strengthen intake and governance processes.
- • Establish operating cadences and governance models that bring discipline to how third-party relationships are engaged, scaled, and terminated, ensuring financial accountability and risk transparency at every lifecycle stage.
- • Translate complex inputs into high-quality deliverables for executive-level governance forums, ensuring clarity and alignment across leadership.
- • Utilize advanced proficiency in Excel, PowerPoint, and visualization or workflow tools (e.g., Power BI, Tableau, Smartsheet) to build dashboards, reports, and process workflows that support governance and intake tracking.
- • Maintain compliance with regulatory and enterprise standards while managing a complex portfolio of vendors, suppliers, or initiatives through stage-gate and demand management frameworks.
- • Accommodate EST/CST work hours to support collaboration across regional teams and stakeholders.
- • Occasional travel to Humana’s offices may be required for training, meetings, or governance forums.
- • Manage a 40-hour weekly schedule with eligibility for a bonus incentive plan based on company and/or individual performance.
🎯 Requirements
- • Bachelor’s degree
- • 7+ years of experience in vendor management, governance, operations, or process design
- • Experience owning an intake or lifecycle process
- • Experience designing operating models including decision rights or RACI frameworks across cross-functional stakeholders
- • Strong financial and business case acumen, including ability to evaluate ROI, value realization, and operating efficiency
- • Advanced proficiency in Excel, PowerPoint, and visualization or workflow tools (e.g., Power BI, Tableau, Smartsheet)
🏖️ Benefits
- • Medical, dental, and vision benefits
- • 401(k) retirement savings plan
- • Paid time off, company and personal holidays, volunteer time off, and paid parental and caregiver leave
- • Short-term and long-term disability coverage
- • Life insurance
- • Bonus incentive plan based on company and/or individual performance
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Humana Inc.
Humana Inc. is a for-profit health and well-being company headquartered in Louisville, Kentucky. Founded in 1961, it provides health insurance, Medicare Advantage plans, Medicaid services, pharmacy benefit management, and clinical care through primary care centers. Serving millions of members across the United States, Humana focuses on integrated care delivery, home health, and wellness programs aimed at improving health outcomes and reducing costs for individuals, employers, and government partners.
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