Manager, Lifecycle Time & Attendance - APAC

Remote Technologies Inc.

Job Overview

Location

Remote-Japan

Job Type

Full-time

Full Job Description

📋 Description

• Lead, coach, and develop a distributed, international Time & Attendance (T&A) team across APAC to build a high-performing, compliant, and innovative function.
• Serve as the final escalation point for complex T&A cases, including wage-hour disputes, policy interpretation, and disciplinary matters tied to timekeeping compliance in APAC jurisdictions.
• Own the end-to-end planning, implementation, and service delivery of T&A operations, ensuring adherence to local labor laws and global compliance standards across 80+ countries.
• Partner cross-functionally with Operations, Product, Engineering, Legal, and Employee Relations teams to optimize T&A workflows, standard operating procedures (SOPs), and system integrations.
• Drive continuous improvement in T&A processes by identifying automation and AI-driven efficiency opportunities, piloting tools, establishing guardrails, and scaling successful solutions within compliance boundaries.
• Ensure consistent, high-quality service delivery by meeting and exceeding SLAs and KPIs related to T&A case resolution, response times, and customer satisfaction.
• Manage employee data with strict confidentiality, adhering to data protection protocols and maintaining discretion in high-stakes investigations and sensitive records.
• Foster a positive, inclusive, and asynchronous team culture across international borders, encouraging innovation, ownership, and excellence in a fully remote environment.
• Conduct bi-annual performance evaluations and align individual and team goals with broader business objectives in a high-performance culture.
• Lead recruitment, onboarding, training, and mentoring initiatives to support the professional growth and retention of T&A team members in the APAC region.
• Champion the responsible adoption of AI-assisted tools within the T&A team, ensuring team members are trained, confident, and compliant with Remote’s data handling and ethical AI guidelines.
• Resolve escalated T&A issues through detailed analysis, internal investigations, and strategic recommendations that drive compliance, reduce risk, and enhance operational scalability.
• Maintain deep expertise in APAC-specific T&A regulations, wage/hour laws, policy exceptions, and labor law interpretations to provide accurate guidance to teams and clients.
• Optimize tools and digital platforms used for T&A tracking, reporting, and case management to improve accuracy, reduce manual effort, and increase team productivity.
• Promote a life-work balance culture by operating in an async environment, allowing team members to structure their work around personal commitments while maintaining high performance.

🎯 Requirements

• Proven hands-on people management experience leading distributed, international teams
• Demonstrated expertise in HR Operations across multiple countries, with deep knowledge of APAC labor laws and Time & Attendance compliance
• Strong understanding of wage/hour regulations, disciplinary processes, and policy exceptions in APAC jurisdictions
• Fluency in written and spoken English
• Experience working in a fast-paced, international scale-up environment with SLA/KPI-driven service delivery
• Tech-savvy with experience using digital tools for process optimization and automation

🏖️ Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (async culture)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces

Skills & Technologies

Remote

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Remote Technologies Inc.

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About Remote Technologies Inc.

Remote Technologies Inc. provides a cloud-based global payroll, tax, and HR compliance platform that lets companies hire, pay, and manage employees and contractors in over 170 countries without setting up local entities. The software automates onboarding, localized contracts, benefits administration, time tracking, and multi-currency payments while ensuring adherence to local labor and tax regulations. Remote handles visa sponsorships, equity incentives, and intellectual-property protection, serving distributed teams ranging from startups to Fortune 500 enterprises seeking compliant international workforce expansion.

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