Manager, Lifecycle Time & Attendance - APAC

Remote Technologies Inc.

Job Overview

Location

Remote-Singapore

Job Type

Full-time

Full Job Description

📋 Description

• Lead, coach, and develop a distributed, international Time & Attendance (T&A) team across APAC, fostering a high-performing, innovation-driven culture in a remote, asynchronous environment.
• Serve as the final escalation point for complex T&A cases, including wage-hour disputes, policy interpretation, and disciplinary matters tied to timekeeping compliance across multiple APAC jurisdictions.
• Own end-to-end planning, implementation, and service delivery for the Lifecycle T&A function, ensuring compliance with local labor laws and company policies in over 80 countries.
• Partner cross-functionally with Operations, Product, Engineering, Legal, and Employee Relations teams to optimize T&A workflows, standard operating procedures (SOPs), and system integrations.
• Drive continuous improvement of T&A processes by identifying automation and AI-enabled opportunities, piloting new tools, establishing guardrails, and scaling successful solutions while adhering to data compliance standards.
• Ensure consistent, compliant delivery of T&A services by monitoring and meeting SLAs and KPIs related to case resolution time, accuracy, and customer satisfaction.
• Safely manage and maintain sensitive employee data and confidential T&A records, applying strict protocols to protect privacy and mitigate legal risk during investigations and audits.
• Conduct detailed analysis and resolution of escalated attendance and timekeeping discrepancies, including internal investigations and recommendations for systemic improvements.
• Champion the responsible adoption of AI-assisted tools within the T&A team, ensuring team members are trained, confident, and compliant with Remote’s data handling and ethical AI guidelines.
• Lead bi-annual performance evaluations, align individual and team goals with business objectives, and drive recruitment, training, and mentoring initiatives to support team growth and retention.
• Foster a positive, inclusive team culture across international borders by encouraging autonomy, accountability, and psychological safety in a fully remote work environment.
• Maintain deep expertise in APAC-specific T&A regulations, wage/hour laws, policy exceptions, and disciplinary frameworks to advise teams and clients with precision and authority.
• Optimize team efficiency by leveraging digital tools and data integrity practices to reduce manual effort, improve accuracy, and enhance scalability of global T&A operations.
• Balance innovation with human judgment, ensuring AI and automation enhance—not replace—expertise in high-stakes compliance and employee relations scenarios.
• Act as a trusted advisor to clients’ HR teams, delivering fast, intuitive, and compliant T&A solutions that elevate global employment standards.

🎯 Requirements

• Proven hands-on people management experience leading distributed, international teams
• Demonstrated expertise in HR Operations across multiple countries, with deep focus on APAC labor laws and Time & Attendance compliance
• In-depth knowledge of wage/hour laws, policy exceptions, and disciplinary processes related to timekeeping in APAC jurisdictions
• Experience working in a fast-paced, international scale-up environment with SLA/KPI-driven service delivery
• Tech-savvy with experience using digital tools for process optimization and automation
• Fluent written and spoken English

🏖️ Benefits

• Work from anywhere
• Flexible paid time off
• Flexible working hours (async culture)
• 16 weeks paid parental leave
• Mental health support services
• Stock options
• Learning budget
• Home office budget & IT equipment
• Budget for local in-person social events or co-working spaces

Skills & Technologies

Remote

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Remote Technologies Inc.

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About Remote Technologies Inc.

Remote Technologies Inc. provides a cloud-based global payroll, tax, and HR compliance platform that lets companies hire, pay, and manage employees and contractors in over 170 countries without setting up local entities. The software automates onboarding, localized contracts, benefits administration, time tracking, and multi-currency payments while ensuring adherence to local labor and tax regulations. Remote handles visa sponsorships, equity incentives, and intellectual-property protection, serving distributed teams ranging from startups to Fortune 500 enterprises seeking compliant international workforce expansion.

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