Job Overview
Location
New York, NY
Job Type
Full-time
Category
Software Engineering
Date Posted
May 23, 2026
Full Job Description
đź“‹ Description
- • Lead the development and execution of market and competitive intelligence strategies to support Trustly’s global growth and strategic decision-making.
- • Monitor, analyze, and report on emerging trends, regulatory shifts, and technological innovations in the global payments and open banking sectors.
- • Identify and track key competitors, including fintechs, banks, and payment processors, assessing their product offerings, pricing models, market positioning, and customer acquisition strategies.
- • Collaborate with Product, Marketing, Sales, and Legal teams to translate intelligence into actionable insights that inform product roadmap priorities and go-to-market strategies.
- • Build and maintain comprehensive competitive intelligence dashboards and reporting frameworks using internal and external data sources.
- • Conduct deep-dive analyses on market entry opportunities, including regional payment behaviors, regulatory landscapes, and partner ecosystems across North America, Europe, and other key markets.
- • Serve as the primary internal advisor on competitive dynamics, providing executive summaries and presentations to senior leadership and board-level stakeholders.
- • Establish and nurture relationships with third-party research providers, industry analysts, and data vendors to enhance the quality and breadth of intelligence inputs.
- • Ensure all intelligence activities align with Trustly’s compliance and data privacy standards, particularly regarding financial data and consumer behavior.
- • Proactively anticipate market disruptions and flag potential threats or opportunities before they impact business performance.
- • Own the end-to-end process of intelligence gathering, validation, synthesis, and dissemination, ensuring timeliness, accuracy, and relevance.
- • Train and mentor junior analysts on best practices in competitive intelligence, data interpretation, and strategic reporting.
- • Work closely with regional teams to localize intelligence efforts and adapt global insights to regional market contexts.
- • Maintain a real-time understanding of Trustly’s own product performance metrics and customer feedback to contextualize competitive findings.
- • Present findings through structured reports, visual dashboards, and live briefings tailored to diverse stakeholder needs, from technical teams to C-suite executives.
- • Stay current on global financial regulations, including PSD2, open banking standards, and consumer protection laws impacting payment innovation.
- • Drive cross-functional alignment by ensuring intelligence outputs are integrated into quarterly business reviews, strategic planning cycles, and investor communications.
🎯 Requirements
- • Minimum of 5 years of experience in market research, competitive intelligence, or strategic analysis within fintech, payments, or financial services
- • Proven ability to synthesize complex data from diverse sources into clear, actionable strategic insights
- • Strong understanding of open banking, digital payments, and financial technology ecosystems
- • Experience working with global markets, particularly North America and Europe
- • Advanced proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and CRM/ERP systems
- • Excellent written and verbal communication skills with ability to present to senior leadership
🏖️ Benefits
- • Competitive salary and performance-based bonus structure
- • Comprehensive health, dental, and vision insurance
- • Generous paid time off and flexible work arrangements
- • Professional development stipend for conferences, courses, and certifications
Skills & Technologies
Onsite
About Trustly Group AB
Trustly Group AB is a Swedish open-banking payments company founded in 2008 that enables consumers to pay merchants directly from their bank accounts without cards or wallets. It connects to over 6,000 banks across Europe and North America, processing real-time account-to-account transfers for e-commerce, gaming and financial services. The firm licenses its payment initiation services to merchants and partners, earning fees per transaction. Headquartered in Stockholm, Trustly is regulated as a payment institution by the Swedish FSA and holds EMI licenses in multiple EU jurisdictions.
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