
Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
April 28, 2026
Full Job Description
📋 Description
- • The Manager of Front-End Revenue Cycle leads the authorization team responsible for securing and maintaining payer approvals for clinical services (ABA Services), ensuring continuity of care by minimizing authorization delays and maximizing approval rates.
- • Day to day, the role involves leading front-end operations including registration, benefits verification, medical documentation, and prior authorization; analyzing denial root causes to implement corrective actions; monitoring KPIs such as clean claim rates and insurance verification accuracy; hiring, training, and managing staff; and collaborating with clinical, back-end RCM, and billing teams to improve cash flow and revenue acceleration.
- • AnswersNow is a fully remote company trailblazing the future of autism therapy through an innovative virtual ABA therapy platform designed by clinicians to recreate the focused, supportive environment of in-person therapy, operating with trust, autonomy, and respect while welcoming team members from all backgrounds.
- • In this role, the person can develop expertise in healthcare revenue cycle management with a focus on ABA prior authorization, gain leadership experience in high-volume healthcare operations, master data-driven process improvement using dashboards and reporting tools, and shape foundational systems by developing SOPs and implementing new IT workflows for scalable credentialing and enrollment processes.
Skills & Technologies
About AnswersNow, Inc.
AnswersNow delivers an AI-powered customer support platform that unifies knowledge bases, chatbots, and human agents. It ingests existing content and past tickets to generate instant, accurate responses across web, mobile, and messaging channels, reducing resolution time and ticket volume. Continuous learning and analytics refine answers and surface content gaps. The company serves SaaS, e-commerce, and financial services teams seeking scalable, 24/7 support without added headcount.
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