Job Overview
Location
United States
Job Type
Full-time
Category
Software Engineering
Date Posted
May 23, 2026
Full Job Description
đź“‹ Description
- • Lead and mentor a team of Salesforce developers, providing guidance on technical execution, career growth, and performance feedback to foster a high-performing, collaborative environment.
- • Partner directly with cross-functional stakeholders in marketing, sales, customer support, customer success, finance, and operations to understand business needs and translate them into scalable Salesforce solutions.
- • Own the end-to-end delivery of Salesforce development projects, ensuring timely, high-quality releases that align with business objectives and improve operational efficiency.
- • Establish and enforce Salesforce development best practices, including code standards, testing protocols, deployment pipelines, and documentation to enhance system reliability and maintainability.
- • Act as a technical authority on the Salesforce platform, evaluating new features, integrations, and third-party apps to optimize the ecosystem and drive innovation.
- • Collaborate with IT and security teams to ensure Salesforce solutions comply with company policies, data governance standards, and regulatory requirements.
- • Identify process inefficiencies and system bottlenecks across business units, proposing and implementing automation and configuration improvements that reduce manual work and enhance user experience.
- • Balance strategic technical planning with day-to-day execution, prioritizing initiatives based on business impact, resource availability, and technical debt reduction.
- • Facilitate regular communication between development team members and non-technical stakeholders to ensure alignment, manage expectations, and communicate progress transparently.
- • Contribute to the continuous improvement of the Business Solutions Team’s workflows, tools, and methodologies to support a culture of learning, accountability, and excellence.
- • Stay current with Salesforce platform updates, industry trends, and emerging technologies to recommend enhancements that future-proof the company’s CRM infrastructure.
- • Support the recruitment, onboarding, and retention of Salesforce talent by participating in hiring decisions and creating development paths for team members.
- • Serve as the primary point of contact for Salesforce-related escalations, troubleshooting complex issues, and coordinating resolution across teams.
- • Promote a culture of ownership and continuous improvement within the development team, encouraging experimentation, knowledge sharing, and peer feedback.
- • Ensure all Salesforce solutions are designed with scalability, security, and user adoption in mind, balancing functionality with system performance and long-term sustainability.
🎯 Requirements
- • Proven experience managing a team of Salesforce developers or administrators
- • Deep technical expertise in Salesforce platform development (Apex, Lightning, Flow, SOQL, SOSL, integrations)
- • Demonstrated ability to lead end-to-end Salesforce implementation projects
🏖️ Benefits
- • Fully distributed work environment with high autonomy and trust
- • Opportunity to collaborate with cross-functional teams across marketing, sales, customer success, finance, and operations
- • Access to a talented and driven Business Solutions Team focused on building impactful systems
Skills & Technologies
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About Articulate Global, LLC
Articulate Global, LLC provides cloud-based software for creating interactive e-learning courses. Its flagship products, Articulate 360 and Rise, enable instructional designers and organizations to build, publish, and manage online training content without coding. The company serves enterprises, governments, and educational institutions worldwide, offering templates, asset libraries, collaboration tools, and analytics that accelerate course development and improve learner engagement.
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