Manager, Security Operations (Remote)

Rula Health, Inc.

Job Overview

Location

Remote - United States

Job Type

Full-time

Full Job Description

📋 Description

• Lead a team of security engineers responsible for detecting, investigating, responding to, and learning from security events across Rula Health’s infrastructure.
• Manage and coach security operations personnel, including incident responders, analysts, and detection engineers, fostering professional growth and high-performance culture.
• Remain actively engaged in technical work including detection design, alert tuning, incident response execution, runbook development, and security automation initiatives.
• Oversee relationships with third-party security operations vendors, ensuring service quality, clear escalation paths, and effective internal-to-vendor handoffs.
• Collaborate closely with Security, Engineering, IT, Compliance, and Privacy teams to strengthen protections for patient and provider data in alignment with healthcare regulations.
• Design and maintain modern SIEM and SOAR workflows, ensuring accurate alerting, reduced false positives, and efficient incident triage and containment.
• Apply threat intelligence frameworks such as MITRE ATT&CK to identify coverage gaps and prioritize detection engineering efforts.
• Lead incident response activities including initial triage, stakeholder communication, containment strategies, and post-incident reviews to drive continuous improvement.
• Work with cross-functional teams to improve security on-call models, shared escalation protocols, tabletop exercises, and incident command structures.
• Analyze security telemetry from cloud service providers (AWS, Azure, GCP), SaaS applications, endpoint detection systems, and identity logs to detect attacker behaviors.
• Contribute to the development and refinement of security data lakes and querying pipelines using SQL, Python, or similar tools to support proactive threat hunting.
• Ensure security operations practices align with healthcare industry compliance requirements, including HIPAA and other privacy frameworks.
• Promote a high-trust, low-jargon environment where clear communication, sound judgment, and measurable outcomes are prioritized over titles or process theater.
• Support the implementation of company-wide security awareness and operational readiness initiatives, including incident response drills and employee education.
• Maintain up-to-date documentation for all security operations procedures, runbooks, and response playbooks to ensure scalability and knowledge sharing.
• Participate in quarterly department stipend activities to foster team cohesion through in-person or virtual gatherings.
• Contribute to the evolution of Rula’s security culture by advocating for employee well-being, psychological safety, and inclusive team dynamics.

🎯 Requirements

• 5+ years of professional experience in security operations, detection engineering, incident response, threat hunting, cloud security, or a related security engineering role
• 2+ years of direct people management experience for security engineers, incident responders, analysts, or a security operations / detection and response team
• Hands-on proficiency building, tuning, and operating detections in a modern SIEM and managing a SOAR tool (and/or comparable security operations solutions)
• Demonstrated expertise leading or materially contributing to incident response, including triage, containment, stakeholder communication, and post-incident improvements
• Working knowledge of cloud service provider and SaaS security telemetry, identity logs, endpoint security signals, and common attacker behaviors
• Must be based in the United States (not hiring in Hawaii)

🏖️ Benefits

• 100% remote work environment with flexible hours to support work-life balance
• Comprehensive health benefits including medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access with company contribution
• Generous time-off policies including two company-wide shutdown weeks per year
• Paid parental leave for all parents (birthing, non-birthing, adopting, fostering)
• Home office stipend plus $50/month for internet or cell phone expenses
• Wellness at Rula program with $50/month wellness stipend
• Quarterly department stipend for team-building activities or in-person gatherings
• Employee Assistance Program (EAP) for mental and physical health support
• Community and employee resource groups to foster belonging and inclusion

Skills & Technologies

Python

Remote

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Rula Health, Inc.

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About Rula Health, Inc.

Rula Health, Inc. operates an online platform that connects individuals with licensed therapists and psychiatrists for video-based mental health care. The company offers in-network access within the United States, matching patients to providers based on clinical needs, insurance coverage, and scheduling preferences. Services include individual therapy, couples therapy, psychiatry, and medication management. Rula coordinates care through secure telehealth technology, handles insurance billing, and provides ongoing support to both patients and clinicians. Founded in 2021, the company aims to increase access to affordable, evidence-based behavioral health services nationwide.

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