Manager/Senior Manager GTM Strategy & Planning

Gong.io Ltd.

Job Overview

Location

Austin | Chicago | New York City | Salt Lake City | San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a trusted advisor to Revenue and Executive leadership, driving growth through actionable insights, process optimizations, and financial rigor.
• Cultivate cross-departmental partnerships with Marketing, Finance, Product, Enablement, and GTM teams to advance strategic initiatives and planning evolution.
• Champion the effective adoption of Gong’s platform, ensuring data integrity and uncovering novel applications for revenue intelligence.
• Transform Gong’s proprietary GTM data into strategic insights that directly inform product focus, market expansion, and revenue health.
• Craft persuasive presentations and thought leadership content to communicate insights internally and externally, while driving systematic improvements that reduce manual work and scale impact.
• Apply a bias for action to rapidly resolve process bottlenecks and build scalable, repeatable solutions for long-term efficiency.
• Collaborate with Analytics and BI teams to design dashboards and scorecards that provide visibility into performance, productivity, pipeline health, and customer health.
• Leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue.
• Extract insights from GTM data and connect product usage patterns to measurable business outcomes.
• Design and maintain territory models, planning and forecasting processes, and headcount/capacity plans to align with revenue goals.
• Utilize SQL with hands-on experience in Snowflake (or similar cloud data warehouses) for query optimization and data extraction.
• Use BI tools such as Tableau, Looker, or Sisense to translate complex datasets into actionable, executive-ready visualizations.
• Work directly with CRM systems, particularly Salesforce, to ensure alignment between operational data and strategic planning.
• Drive the implementation of automated workflows and data pipelines to enhance decision-making speed and accuracy across GTM functions.
• Maintain deep familiarity with SaaS business models and revenue metrics including ARR, CAC, LTV, churn, and expansion revenue.
• Translate technical concepts into clear, compelling narratives for non-technical executives and stakeholders.
• Operate in ambiguous environments with high autonomy, consistently delivering high-quality strategic outputs under tight deadlines.
• Act as "Customer Zero" by using Gong’s own platform to validate insights, test hypotheses, and refine internal processes.

🎯 Requirements

• 5+ years of GTM Strategy & Operations experience with strong understanding of SaaS business models
• Degree in Computer Science, Data Science, Business, Economics or related field or equivalent practical experience
• Proven success analyzing and optimizing territory models, planning & forecasting processes, and headcount/capacity plans
• Strong analytical skills and hands-on experience with SQL, Snowflake (or similar cloud DW), and query optimization
• Experience with BI tools (Tableau/Looker/Sisense) and CRM systems (e.g., Salesforce)
• Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes and accelerate sales cycles

🏖️ Benefits

• Medical, dental, and vision plans designed to fit individual and family needs
• Wellbeing Fund with flexible wellness stipend
• Mental health benefits including covered therapy and coaching
• 401(k) program for retirement investment
• Education & learning stipend for personal and professional development
• Flexible vacation time and company-wide recharge days each quarter
• Paid parental leave
• Work from home stipend

Skills & Technologies

Python

Senior

Remote

$115k-175k

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Gong.io Ltd.

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About Gong.io Ltd.

Gong.io provides a revenue intelligence platform that captures and analyzes customer interactions across phone, email, and web conferencing. The company uses AI to transcribe conversations, extract insights, and guide sales teams on deal risks, market trends, and coaching opportunities. Founded in 2015, Gong.io serves B2B sales organizations seeking data-driven strategies to improve forecasting accuracy, shorten sales cycles, and increase win rates.

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