Job Overview
Location
Remote
Job Type
Contract
Category
Software Engineering
Date Posted
June 13, 2026
Full Job Description
đź“‹ Description
- • Conduct outbound calls and emails to existing Superpower members to help them maximize value from their membership through personalized recommendations
- • Guide members through the Superpower Marketplace by identifying and suggesting relevant health products aligned with their individual biomarker data and long-term health goals
- • Drive revenue growth per member by increasing product adoption and upsell conversion rates, with performance measured directly by revenue generated per conversation
- • Maintain accurate and up-to-date CRM records for all member interactions, ensuring data integrity and actionable insights for team improvement
- • Share feedback and observations on what product recommendations and communication approaches are most effective to continuously refine the member engagement strategy
- • Engage in consultative, non-scripted conversations that prioritize member trust, understanding, and outcomes over sales targets
- • Focus exclusively on warm leads — all members are existing paying subscribers with established trust in the Superpower brand; no cold prospecting is involved
- • Operate as a self-directed remote contractor with ownership over performance metrics, schedule, and workflow
- • Collaborate with internal teams to surface member insights that inform product development, marketing, and customer experience improvements
- • Maintain a high standard of professionalism and empathy in every interaction, ensuring members feel genuinely helped and supported in their health journey
- • Align all activities with Superpower’s ethos of prioritizing health first — both for members and for the team
- • Contribute to building a culture of high performance, integrity, and sustainable excellence consistent with Superpower’s A-player-only standard
- • Work within a globally distributed team that values talent over geography and supports international contributors with visa sponsorship and relocation assistance
- • Leverage deep understanding of health, wellness, and premium membership models to deliver tailored advice that resonates with members’ personal health objectives
- • Use data from biomarker testing and AI-powered insights to inform product recommendations, ensuring every suggestion is grounded in member-specific health intelligence
- • Maintain strict adherence to privacy and compliance standards when handling sensitive health data and member communications
- • Participate in ongoing training and feedback loops to refine communication techniques and product knowledge as the Marketplace evolves
- • Balance autonomy with accountability, delivering consistent results without micromanagement while proactively seeking guidance when needed
- • Represent Superpower as a trusted advisor, not a salesperson, ensuring every interaction leaves the member feeling more empowered and informed about their health
🎯 Requirements
- • Proven experience in sales, account management, retention, or membership revenue generation with measurable results
- • Comfort and skill in conducting consultative, personalized conversations without relying on scripts
- • Genuine interest in health and wellness, with personal experience using or engaging with health-focused products
- • Highly organized and self-directed, with the ability to manage a remote contractor role with ownership and discipline
🏖️ Benefits
- • Remote work with flexible hours (20–40 hrs/week)
- • Opportunity to work with top-tier investors and influencers in health and tech
- • Visa sponsorship and U.S. relocation support available for qualified candidates
- • Exposure to cutting-edge health intelligence technology and AI-driven personalization
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Superpower Labs Inc.
Superpower Labs Inc. is a biotechnology company developing consumer diagnostics focused on metabolic health. Its FDA-registered blood testing platform pairs a finger-prick collection kit with an app that interprets biomarkers such as glucose, cholesterol, and insulin to deliver personalized nutrition and lifestyle guidance. The company combines proprietary lab automation with software analytics to provide physician-reviewed results within days, aiming to make preventive health insights accessible outside traditional clinical settings.
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