Mid-Market Account Executive - Planhat (Toronto)

📋 Description

• • As a Mid-Market Account Executive at Planhat, you will be at the forefront of empowering businesses to cultivate and retain lifelong customers through our innovative customer platform. Your primary mission is to architect and execute sales strategies that set our future clients up for enduring success, meticulously tailoring each engagement to their unique objectives and challenges. Planhat is the premier solution for lean teams aiming to drive sustained profitability by delivering exceptional value to a broader customer base than ever before.
• • You will be an integral part of Planhat's Go-To-Market (GTM) strategy and sales process, playing a pivotal role in defining and driving our growth trajectory. Your expertise will be crucial in identifying the core objectives of our buyers, irrespective of their role, seniority, company size, or industry. This strategic approach ensures that you not only fuel Planhat's growth but also contribute significantly to the success of software businesses across the USA and globally.
• • A key aspect of this role involves engaging in strategic discussions with C-suite executives, conducting deep dives into the Planhat product, and meticulously ironing out the intricate details of potential partnerships. This requires a consultative approach, characterized by active listening, building robust trust, a profound understanding of what success looks like for each client, adept objection handling, the creation of effective onboarding plans, and ultimately, steering the path towards a signed contract.
• • You will be responsible for managing the entire sales cycle, from initial prospecting and lead qualification through to negotiation and closing deals. This involves understanding the client's business, identifying pain points, demonstrating how Planhat can solve those problems, and articulating the value proposition in a compelling manner.
• • Success in this role is defined by your ability to consistently exceed revenue targets and overperform within a fast-growing software company environment. You will be expected to manage your pipeline effectively, forecast accurately, and contribute to the overall sales team's success.
• • We are looking for individuals who possess a blend of grit, determination, and commercial acumen. This role demands a proactive and resilient mindset, capable of navigating complex sales cycles and building strong relationships with key stakeholders.
• • Planhat fosters a culture of growth and development, with a strong emphasis on promoting from within. We believe in providing opportunities for individuals to advance their careers, take on greater responsibility, and be at the forefront of a rapidly expanding organization. If you are driven to push your boundaries and thrive in a dynamic environment, Planhat offers an ideal platform for your professional journey.
• • We seek individuals who are humble, driven, and demonstrably capable of performing at a high level. You should embody Planhat's core values: being Caring and Genuine, as well as Impactful and Fearless. While there isn't a rigid checklist of experience, we look for specific qualities that indicate potential for success.
• • This includes deep sales process expertise, where you have a proven track record of carrying revenue responsibility and can craft memorable, tailored sales processes for SaaS VP and C-level executives. Your curiosity should extend beyond superficial presentations; you should be adept at quickly understanding a client's specific needs, such as a FinTech company's CRO aiming to reduce churn or CS reps needing to automate tedious tasks.
• • Strong business acumen is essential. You should be tech-savvy, a quick learner, and capable of identifying a client's most significant commercial challenges, guiding them towards sustainable, long-term success with Planhat.
• • We value strong cultural alignment, a fast ramp-up period, and ongoing collaboration as crucial elements for success in this mission. You will work closely with the existing Account Executive team in Toronto, ON, contributing to a collaborative and high-performing sales environment.
• • This is a hybrid role, requiring a minimum of three days per week in the office, fostering team cohesion and in-person collaboration while offering flexibility.
• • You will be responsible for managing a portfolio of mid-market accounts, developing account plans, and identifying expansion opportunities within existing customer bases.
• • This role requires a proactive approach to market research, staying informed about industry trends, and understanding the competitive landscape to effectively position Planhat.
• • You will collaborate closely with Sales Development Representatives (SDRs) to ensure a seamless handoff of qualified leads and work with Sales Engineers to deliver compelling product demonstrations.
• • Building and maintaining strong relationships with clients post-sale, ensuring they are maximizing the value of Planhat and identifying opportunities for upsell and cross-sell, is also a key responsibility.
• • Ultimately, your success will be measured by your ability to consistently achieve and exceed sales quotas, contribute to the overall revenue growth of Planhat, and become a trusted advisor to our mid-market clients.