Job Overview
Location
Boston
Job Type
Full-time
Category
Operations
Date Posted
March 18, 2026
Full Job Description
š Description
- ā¢ As the sole on-site operations team member for EliseAI's Boston office, you will be the central hub ensuring daily operations run smoothly, creating a welcoming and efficient environment for employees, visitors, and vendors while supporting the company's mission to transform housing and healthcare through AI.
- ā¢ Oversee daily office operations including maintaining cleanliness and organization of common areas, conference rooms, and workspaces; manage kitchen and office inventory (snacks, coffee, supplies); coordinate vendor orders and deliveries; and proactively restock to ensure seamless functionality.
- ā¢ Serve as the primary point of contact for employees, guests, and vendors; greet and assist visitors with a warm, professional demeanor; manage incoming and outgoing mail, packages, and deliveries; and maintain building security access by issuing, deactivating, and tracking employee and visitor badges.
- ā¢ Support space planning and desk setup as the team grows; set up workstations and coordinate onboarding logistics for new hires; provide light IT and AV support (troubleshooting basic issues, assisting with meeting room technology); and maintain inventory of office hardware and peripherals (monitors, adapters, cables).
- ā¢ Coordinate daily group lunch orders and assist with catering or meeting setups; support planning and execution of team events, celebrations, and meetings; partner with building management and vendors for maintenance, cleaning, and repairs; and attract top-tier talent by contributing to a positive, well-run workplace.
- ā¢ Work in a fast-paced, high-growth startup environment where you own your impact with full autonomy; contribute to scaling operations during a critical growth phase post-$250M Series E funding; and develop versatile operations skills while supporting EliseAIās mission to improve essential services in housing and healthcare.
šÆ Requirements
- ā¢ Strong organizational skills and exceptional attention to detail
- ā¢ Ability to manage multiple priorities and stay adaptable in a fast-paced environment
- ā¢ Personable and welcoming demeanor with strong communication and interpersonal skills
- ā¢ Proactive, hands-on problem solver with a can-do attitude and sense of ownership
- ā¢ Basic technical aptitude for furniture assembly, office equipment, access systems, and IT peripherals (monitors, adapters, cables, docking stations)
- ā¢ Dependable and punctual with consistent attendance and follow-through
- ā¢ Comfortable performing manual tasks, including occasional lifting or moving of office items
- ā¢ Willingness to work in person at the Boston office 5 days a week
šļø Benefits
- ā¢ Equity in the company
- ā¢ Medical, Dental and Vision premiums covered at 100%
- ā¢ Fully paid parental leave
- ā¢ Commuter benefits
- ā¢ 401k benefits
- ā¢ Fitness & home services stipend
- ā¢ A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
- ā¢ Unlimited vacation and paid holidays
- ā¢ Relocation package coverage
Skills & Technologies
About EliseAI Inc.
EliseAI develops conversational artificial intelligence tailored for the residential real estate sector. Its platform automates leasing communication and resident services through omnichannel messaging, natural language processing, and predictive analytics. The technology handles lead response, scheduling, maintenance requests, renewals, and rent collection across email, SMS, web chat, and voice. Property managers integrate the system with existing CRM and property management software to increase lead-to-lease conversion, reduce operational overhead, and improve resident satisfaction. Founded in 2017 and headquartered in New York City, the company serves multifamily, single-family, and student housing operators across the United States.
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