Job Overview
Location
Lisbon
Job Type
Full-time
Category
Operations
Date Posted
July 9, 2026
Full Job Description
đź“‹ Description
- • As an Offline Operations Intern at Emma, you will be part of a dynamic team that is passionate about sleep and dedicated to delivering exceptional customer experiences.
- • You will be responsible for supporting the Offline Operations team in managing and optimizing our retail stores across Europe.
- • This includes tasks such as store visits, inventory management, visual merchandising, and ensuring that our stores are always well-stocked and visually appealing.
- • You will also have the opportunity to work closely with our store teams to understand their needs and provide support and guidance as needed.
- • Additionally, you will be involved in various projects aimed at improving our retail operations and customer experience.
- • You will have the chance to learn from experienced professionals and develop your skills in areas such as retail operations, inventory management, and customer service.
- • You will be part of a global team that values diversity, inclusion, and collaboration.
- • You will have the opportunity to work on a wide range of projects and tasks, and to contribute to the growth and success of the company.
- • You will be supported in your personal and professional development, with opportunities for training and growth.
- • You will be part of a dynamic and fast-paced environment, where no two days are the same.
🎯 Requirements
- • You are currently enrolled in a Bachelor's or Master's program in a relevant field (e.g. business, marketing, operations).
- • You have excellent communication and interpersonal skills.
- • You are highly organized and able to prioritize tasks effectively.
- • You are able to work independently and as part of a team.
- • You are flexible and able to adapt to changing circumstances.
- • You have a strong interest in retail operations and customer experience.
🏖️ Benefits
- • You will receive a competitive internship stipend.
- • You will have the opportunity to work with a global team and gain international experience.
- • You will have access to training and development opportunities.
- • You will be part of a dynamic and fast-paced environment.
- • You will have the chance to contribute to the growth and success of the company.
- • You will be supported in your personal and professional development.
- • You will have the opportunity to work on a wide range of projects and tasks.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Emma Matratzen GmbH
Emma Matratzen GmbH is a German sleep-products company that designs, manufactures and sells mattresses, pillows and bedroom accessories direct-to-consumer online and through retail partners. Founded in 2013, the business uses vacuum-packed foam and hybrid mattress technology, operates across more than 30 countries and has received multiple consumer awards for product quality and customer service. The company is headquartered in Frankfurt am Main and maintains additional offices in Lisbon and Manila, focusing on data-driven product development and global e-commerce logistics.
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