Onboarding Manager

Red Gate Software Limited

Job Overview

Location

Pasadena

Job Type

Full-time

Full Job Description

📋 Description

• At Redgate Software, we're looking for an Onboarding Manager to ensure new customers achieve value from their Redgate solutions as quickly as possible.
• The Onboarding Manager will deliver an exceptional onboarding and implementation experience that drives adoption of Redgate solutions and ensures customers achieve their intended return on investment.
• Key responsibilities include building strong partnerships with business and technical stakeholders, owning and co-managing Onboarding Plans, and working closely with internal technical teams to remove blockers and deliver implementation best practice.
• The ideal candidate will be customer-centric, emotionally intelligent, and experienced in a similar role, with strong relationships-building skills and commercial acumen.
• The Onboarding Manager will have the opportunity to make a direct and visible impact on customer outcomes and Redgate's commercial success.
• Redgate offers a great benefits package, including generous leave, private healthcare, and pension, as well as a strong commitment to learning and career development.

🎯 Requirements

• 2+ years of experience in a similar role, such as Onboarding Manager, Customer Success Manager, Account Manager, or equivalent.
• Experience in software or a software-related industry is preferred.
• Strong relationships-building skills and commercial acumen.
• Familiarity with Database Tooling, including Database DevOps, Automation, Security and Compliance, or Monitoring, is a bonus.

🏖️ Benefits

• Great benefits package, including generous leave, private healthcare, and pension.
• Company Bonus Scheme.
• Strong commitment to learning and career development through training, mentoring, and growth opportunities.

🏙️ Location

• Location: Austin or Pasadena.
• In-office expectation: 2+ days per week.
• Employment type: Permanent.
• Salary: $75,000-$90,000 Base + OTE.

Skills & Technologies

Onsite

$75k-90k

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Red Gate Software Limited

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About Red Gate Software Limited

UK-based software company founded in 1999. Develops database DevOps tools for Microsoft SQL Server, Oracle, PostgreSQL and MySQL. Product portfolio spans database version control, deployment automation, monitoring, cloning and data masking. Serves 800,000+ users across 200,000 organizations including 91% of Fortune 100 companies. Headquartered in Cambridge, England, with additional offices in Pasadena, Austin and Brisbane. Focuses on enabling database professionals to adopt agile practices, reduce risk and accelerate delivery of database changes.

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