Job Overview
Location
Miami, FL
Job Type
Full-time
Category
Operations
Date Posted
July 16, 2026
Full Job Description
đź“‹ Description
- • The University of Miami UHealth Department of UMHC - SCCC - Nursing has an exciting opportunity for a full time (Remote) Patient Scheduler 3 position.
- • The incumbent is responsible for assisting the supervisor and providing assistance to the lower-level patient schedulers.
- • The incumbent manages information related to coordination and scheduling of diagnostic therapy and other procedures, treatments for UHealth.
- • The incumbent interacts directly with referring physicians, radiologists, technologists, as well as patients to assure smooth coordination of procedures and exams.
- • Oversees scheduling workflow of all departmental patient schedulers.
- • Provides daily pending orders and scheduling reports to Manager.
- • Triages diagnostic technologist worklist schedule on a daily basis to ensure there are no discrepancies on the schedule.
- • Works with EGAIN web based system to constantly monitor phone volumes, agents for quality assurance on a daily basis.
- • Performs quality assurance checks on calls and provide individual reports for each assigned agent on a weekly basis.
- • Assists Supervisor with the introduction and implementation of new techniques and procedures for scheduling, ensuring all staff are competent.
- • Assists Supervisor in conducting performance improvement meetings concerning scheduling workflows.
- • Assists Supervisor in maintaining proper scheduling staffing levels.
- • Provides leadership, education, and orientation to all new scheduling staff.
- • Acts as a role model for all patient schedulers and supports all managerial decisions by promoting a team effort and open lines of communications.
- • Assists the Supervisor with employee performance evaluations on a weekly and yearly basis.
- • Ensures staff utilizes departmental guidelines for consistency.
- • Provides STAT overbook slots for all radiology modalities to all patient schedulers.
- • Edits database and software templates as needed when supervisors, manager are unavailable.
- • Adheres to University and unit-level policies and procedures and safeguards University assets.
🎯 Requirements
- • High School diploma or equivalent
- • Minimum 2 years of relevant experience
🏖️ Benefits
- • Competitive salaries
- • Comprehensive benefits package including medical, dental, tuition remission and more
Skills & Technologies
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About Umiami SAS
Umiami SAS is a French food-technology company that produces plant-based meat alternatives using proprietary "umisation" technology to replicate the texture and taste of animal proteins. Founded in 2020, the company supplies European retailers and foodservice with chicken-style cutlets, nuggets and filets made from pea and wheat proteins, aiming to reduce the environmental impact of conventional meat production through scalable, clean-label solutions.
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