Online Luxury Travel Coordinator - We Will Train You

Destination Knot Inc.

Job Overview

Location

Denver, Colorado

Job Type

Full-time

Full Job Description

📋 Description

• Consult with clients to understand their travel preferences, expectations, and desired luxury experiences for personalized itinerary planning.
• Research and coordinate premium accommodations including luxury resorts, boutique hotels, and exclusive villas worldwide.
• Book and manage reservations on premium cruise lines, ensuring alignment with client preferences for destinations, durations, and onboard amenities.
• Curate and propose customized vacation packages that include unique experiences, private tours, and high-end transportation options.
• Accurately manage the entire reservation and confirmation process, ensuring all details are verified and documented without error.
• Provide clear, timely, and proactive communication regarding itinerary specifics, visa requirements, travel advisories, and last-minute updates.
• Maintain comprehensive and confidential client records, including travel history, preferences, special requests, and dietary or accessibility needs.
• Deliver proactive service support before departure, during travel, and upon return to ensure seamless client experiences.
• Respond to client inquiries with professionalism, urgency, and a high-touch service approach at all stages of the travel journey.
• Collaborate with supplier partners and vendors to secure exclusive rates, upgrades, and special amenities for clients.
• Stay informed on global travel trends, new luxury properties, cruise itineraries, and destination-specific regulations to enhance service quality.
• Utilize digital booking platforms and online systems to execute reservations, track confirmations, and manage client documentation efficiently.
• Ensure all client interactions reflect a polished, professional demeanor consistent with luxury service standards.
• Document all client communications and transaction details in internal systems to maintain continuity and accountability.
• Participate in structured onboarding and ongoing training programs to develop expertise in luxury travel products and service protocols.
• Work within a collaborative, service-focused team culture that prioritizes client satisfaction and operational excellence.

🎯 Requirements

• Strong written and verbal communication skills
• Professional demeanor with a client-first mindset
• Exceptional organizational skills and attention to detail
• Comfortable navigating digital booking platforms and online systems
• Experience in hospitality, client services, or luxury environments is preferred but not required

🏖️ Benefits

• Structured onboarding and advanced travel training
• Access to established booking systems and supplier partnerships
• Flexible remote work environment
• Collaborative and service-focused team culture

Skills & Technologies

Design

Remote

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Destination Knot Inc.

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About Destination Knot Inc.

Destination Knot Inc. operates a travel-technology platform that consolidates destination wedding planning services. The company connects engaged couples with vetted venues, resorts, and vendors across the Caribbean, Mexico, and Central America, providing pricing comparisons, package customization tools, and dedicated coordinators to streamline international wedding logistics and guest accommodations.

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