Operations Associate

📋 Description

• • Join Woodstock Legal Services, a forward-thinking law firm that is revolutionizing the legal industry by blending expert advice with a modern, people-first approach. We are seeking a dynamic and highly organized Operations Associate to play a pivotal role in ensuring the smooth and efficient functioning of our business. This is an exciting opportunity to contribute to a growing company that values collaboration, innovation, and employee well-being.
• • As an Operations Associate, you will be instrumental in providing comprehensive business support across a diverse range of functions. Your responsibilities will span facilities management, people operations, IT coordination, internal event support, and policy development. This role is ideal for an individual who thrives in a fast-paced environment with a varied workload, where every day presents new challenges and opportunities for growth.
• • In Facilities Management, you will be responsible for coordinating essential repairs and managing service contracts to ensure our two office locations operate seamlessly. You will play a key role in supporting on-site Health & Safety compliance, assisting with remedial actions following assessments, and helping to maintain safe, welcoming, and high-performing work environments for all employees.
• • Within People Operations, you will serve as the primary point of contact with our external IT provider, ensuring that new joiners are fully equipped and prepared for their first day. You will manage the efficient coordination of equipment returns and system access removal for departing employees. Collaborating closely with the People Team and line managers, you will support internal moves and exits, ensuring a smooth transition for all involved. Furthermore, you will deliver engaging and well-organized day-one induction sessions and coordinate the logistics for crucial learning and development programs and internal training days. Your contributions will also extend to enhancing employee engagement, wellbeing initiatives, and recognition activities that are vital to strengthening our unique company culture.
• • For Event Support, you will collaborate with the marketing team to execute memorable internal events, including our annual Christmas party, summer celebration, and awards evening, contributing to a vibrant and connected workplace.
• • In IT Coordination, you will assist with the management of contracts for our external IT provider, authorize support tickets, and participate in quarterly review meetings. You will also provide hands-on support for on-site IT setup for meetings and events, ensuring technological readiness.
• • Regarding Policies & Procedures, you will support the drafting and updating of key business policies. This involves gathering essential information and collaborating effectively with various stakeholders to ensure that policies are practical, relevant, and fully aligned with the overarching business needs and strategic objectives.
• • Woodstock Legal Services is committed to fostering a culture where ideas are welcomed, collaboration is natural, and individual contributions are highly valued. We invest in our internal teams because we recognize they are the driving force behind our success. Our partnership with Lawhive strengthens our vision, combining trusted relationships and core values with innovative tools to alleviate the pressures of legal work, allowing our lawyers to focus more on client care.
• • This role offers a unique opportunity to be at the forefront of operational excellence within a rapidly growing legal tech company. You will gain exposure to a wide array of business functions, develop a broad skill set, and make a tangible impact on the efficiency and success of the organization. If you are a proactive, detail-oriented individual with a passion for problem-solving and a desire to contribute to a supportive and dynamic work environment, we encourage you to apply.
• • You will be a key player in maintaining the operational backbone of Woodstock Legal Services, ensuring that our internal processes and support systems enable our legal professionals to deliver exceptional service to our clients. Your work will directly contribute to the positive employee experience and the overall effectiveness of the firm. We are looking for someone who is not just looking for a job, but a career where they can grow, learn, and make a real difference.