Operations Associate

📋 Description

• • The Operations Associate role at Clipboard Health is a high-impact, fast-paced generalist position designed for adaptable problem-solvers who want exposure to diverse challenges across operations, product, and customer experience.
• • Day-to-day responsibilities may include redesigning payment conversion processes, researching and onboarding AI-powered vendor solutions, building predictive analytics models to identify risky payers, leading quality improvement initiatives for key customers, managing teams within operations units, and directly engaging in frontline workflows to resolve customer issues and improve processes.
• • Clipboard Health is a profitable, Series C-backed marketplace connecting healthcare professionals with on-demand shifts, serving millions of shifts annually across the U.S. with a remote-first, global team of over 1,000 employees. The company is expanding beyond Long Term Care into Dental, Home Health, and other verticals while building full-time product offerings.
• • This role offers significant opportunities to develop strategic thinking, cross-functional collaboration, data-driven decision-making, and leadership skills through hands-on ownership of impactful projects that directly influence business outcomes and customer success.