Operations Coordinator

Scale Army

Job Overview

Location

Egypt

Job Type

Contract

Full Job Description

📋 Description

• Support day-to-day operational workflows and internal processes across multiple departments to ensure efficient business execution.
• Coordinate scheduling, calendar management, and meeting organization for leadership and cross-functional teams.
• Manage timely and professional responses to emails and internal communications via Slack and other platforms.
• Track tasks, follow-ups, and operational accountability across teams to ensure deadlines and deliverables are met.
• Maintain and update organizational systems, documentation, and standard operating procedures (SOPs) to support operational consistency.
• Identify inefficiencies in operational processes and assist in implementing improvements alongside operations and automation teams.
• Support workflow automation initiatives by contributing to system updates, documentation, and process enhancements.
• Assist with QuickBooks-related administrative tasks including invoicing, expense tracking, and operational financial record management.
• Organize and maintain accurate operational reporting systems and internal documentation for financial and operational workflows.
• Collaborate with leadership and operations teams to ensure alignment on priorities, task completion, and communication standards.
• Ensure all operational systems remain up-to-date, organized, and accessible to relevant team members.
• Proactively anticipate operational needs and take initiative to resolve coordination gaps before they impact team productivity.
• Work exclusively during U.S. business hours (9 AM - 5 PM EST) to align with client and internal team schedules.
• Adapt to evolving operational demands and support multiple functions including administrative, financial, and communication coordination.
• Contribute to a culture of accountability, clarity, and efficiency by ensuring clear documentation and follow-through on all assigned tasks.
• Participate in continuous process improvement by reviewing existing workflows and recommending actionable optimizations.
• Maintain high standards of attention to detail in all administrative, scheduling, and documentation-related responsibilities.
• Serve as a central point of coordination for internal communications, ensuring information flows accurately and promptly across departments.
• Support the scalability of operations by helping structure systems that can accommodate business growth without added friction.
• Assist in onboarding new team members by providing orientation to operational tools, processes, and communication protocols.
• Ensure all operational records are consistently updated and accessible for audits, reporting, or leadership review.
• Deliver high-quality administrative support that enables leadership and operations teams to focus on strategic priorities.
• Maintain professional and proactive communication with internal stakeholders and external clients as needed.
• Demonstrate ownership of assigned operational tasks and follow through until completion with minimal supervision.
• Adapt quickly to changes in priorities, tools, or processes within a fast-paced, growing operations environment.
• Contribute to a seamless operational experience by ensuring all systems, schedules, and communications are reliable and responsive.

🎯 Requirements

• 1–3 years of experience in operations coordination, administrative support, or project coordination roles
• Experience using organizational and communication tools such as Slack, Google Workspace, ClickUp, or Asana
• Familiarity with QuickBooks or operational financial coordination
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Ability to work during U.S. business hours (9 AM - 5 PM EST)

🏖️ Benefits

• Fully remote work arrangement
• Opportunity to work with a growing security and operations company
• Exposure to cross-functional teams and operational systems
• Potential for long-term growth within a scaling organization

Skills & Technologies

Remote

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About Scale Army

Scale Army Careers is a remote-talent marketplace that sources, vets and places top sales, marketing and technical professionals across Latin America and Africa into full-time roles with high-growth U.S. companies. Operating under the same umbrella as Scale Army, the platform pairs candidates with vetted 40-hour-per-week engagements, provides onboarding guidance, monthly check-ins and equipment stipends, and channels consistently strong performers into progressively higher-impact opportunities to build long-term, dollar-based careers.

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