Operations Specialist

📋 Description

• • Traba Inc. is at the forefront of revolutionizing the global supply chain through innovative technology, connecting businesses with a reliable workforce and empowering both entities to achieve peak productivity and potential. As we embark on a significant scaling phase to become a global leader, we are actively seeking highly motivated and driven individuals to join our dynamic team in Manila, Philippines. This is a unique opportunity for those with strong English communication skills to secure a long-term career path with genuine potential for professional growth within a fast-paced, US-based startup environment.
• • In this pivotal role as an Operations Specialist, you will be instrumental in the end-to-end process of sourcing, attracting, and successfully placing top-tier talent for a diverse range of roles within the light industrial sector. Your daily activities will involve a high volume of outbound calls to workers registered on our app, spanning various time zones, to ensure consistent shift coverage and operational continuity. This position demands a proactive, persistent, and positive approach, coupled with the ability to manage repetitive tasks with unwavering consistency and meticulous attention to detail.
• • A core aspect of your responsibilities will involve leveraging AI feedback to enhance our recruitment strategies. You will be responsible for the entire candidate lifecycle, from initial sourcing and screening to conducting interviews and ultimately placing individuals into suitable light industrial positions. This data-informed approach ensures we are not only efficient but also effective in identifying the best fits for our clients.
• • Collaboration is key in this role. You will work hand-in-hand with our Territory Operations Team to gain a deep understanding of each client's specific operational needs and staffing requirements. This close partnership allows us to tailor our talent acquisition efforts precisely to client demands, ensuring high levels of satisfaction and operational efficiency.
• • Your ability to communicate effectively with our user base on the app will be crucial in filling open positions promptly. This involves clear, concise, and persuasive communication to engage potential candidates and confirm their availability and interest in specific shifts or roles.
• • The nature of light industrial staffing often requires immediate responses and flexible scheduling. Therefore, making a high volume of calls to workers across different time zones is a non-negotiable aspect of the role, aimed at guaranteeing adequate shift coverage and minimizing operational disruptions. Maintaining a positive and persistent demeanor throughout these interactions is paramount.
• • You will also be responsible for coordinating and scheduling interviews between candidates and clients, ensuring a smooth and efficient process for all parties involved. Providing timely and constructive feedback to both candidates regarding their application status and to the Territory Operations Team on recruitment progress is essential for continuous improvement and maintaining strong relationships.
• • The role necessitates the performance of repetitive tasks on a daily basis. Your success will be measured by your ability to execute these tasks with consistency, accuracy, and a keen eye for detail, ensuring that operational standards are consistently met.
• • Flexibility and adaptability are core tenets of this position. You must be willing and able to be deployed where demand is highest, demonstrating a capacity to pivot quickly and minimize downtime. This adaptability is crucial in a dynamic and rapidly evolving industry.
• • You will thrive in a fast-paced, results-driven environment where quick decision-making, proactive problem-solving, and the ability to adapt to changing circumstances are critical for success. We encourage a results-oriented mindset, where you take ownership of outcomes and are adept at adjusting strategies when initial results fall short of expectations.
• • Traba is committed to fostering a culture that embodies our core values: Dream Big, Olympian's Work Ethic, Growth Mindset, and Customer Obsession. We believe in creating a bold vision, working with unparalleled dedication, embracing challenges with resilience, and going the extra mile for our workers and businesses. This role offers a direct opportunity to contribute to these values and make a tangible impact on the light industrial labor market, a $50 billion industry crucial for keeping supply chains running efficiently.