Job Overview
Location
Manila Remote
Job Type
Full-time
Category
Operations
Date Posted
July 10, 2026
Full Job Description
đź“‹ Description
- • The Operations Specialist (Investor Communications) will work with both internal stakeholders and clients to ensure delivery and accurate representation of regulatory and non-regulatory communications, such as trade confirmations and statements.
- • The Operations Specialist will help to ensure client branding and communications are clear and compliant.
- • They will engage in daily processes and project-oriented work to make Apex Fintech Solutions a best in class solution for investor communications.
- • Core Investor Communications Operations: Assist in the preparation and review of investor documentation, including agreements, disclosures, and compliance-related materials.
- • Ensure Investor Communications requests are processed while adhering to processing deadlines.
- • Perform regular reconciliation to ensure compliance.
- • Client Service: Work with and provide assistance to internal and external stakeholders, such as Apex internal teams, third party vendors, and customers.
- • Be responsible for ensuring that customer inquiries are completed in accordance with service level agreement guidelines.
- • Ensure that inquiries are responded to in a professional and timely manner and escalating issues to management.
- • Aid in the onboarding of new clients and provide supervisory oversight of communications to ensure adherence to regulatory requirements.
- • Supervisory Oversight, Compliance, and Risk Management: On a daily basis review and complete supervisory oversight and provide updates to management regarding any issues with client documentation or regulatory compliance.
- • Ensure all investor communications adhere to regulatory and compliance standards.
- • Identify documentation/processing irregularities and outline corrective measures.
- • Identify opportunities for improving documentation processes and workflows.
🎯 Requirements
- • Bachelor's degree in Finance, Business Administration, Communications, or a related field or equivalent experience
- • 2+ years of prior experience preferably in financial services
- • FINRA SIE and Series 7 preferred (or willingness to obtain them)
- • Familiarity with communication regulations and industry standards that govern regulatory investor communications
- • Must be detail-oriented and focused on customer satisfaction
- • Proficiency in Microsoft 365
- • Experience working with internal and external clients
- • Strong customer service and problem-solving skills
- • Ability to multitask and prioritize while maintaining strong attention to detail
🏖️ Benefits
- • Healthcare benefits (medical, dental, and vision, EAP)
- • Competitive PTO
- • 401k match
- • Parental leave
- • HSA contribution match
- • Paid subscription to the Calm app
- • Generous external learning and tuition reimbursement benefits
- • Hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices
Skills & Technologies
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About PEAK6 Group LLC
PEAK6 Group LLC is a Chicago-based private financial services firm that builds and operates trading, investment management, and technology businesses. Founded in 1997, it runs proprietary options market-making, hedge fund strategies, fintech platforms, and venture investments. The company owns exchanges, brokerages, and digital asset ventures, applying quantitative research and advanced technology to risk management and capital allocation. PEAK6 serves institutional and retail clients across equities, derivatives, and crypto markets while incubating new financial products and services.
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