Job Overview
Location
Work From Home (HB)
Job Type
Full-time
Category
Operations
Date Posted
May 20, 2026
Full Job Description
📋 Description
- • The Operations Trainer is responsible for hands-on training of regional staff using corporate curriculum, procedures, and documentation, ensuring staff are equipped to perform operations functions effectively and in compliance with standards.
- • Day-to-day responsibilities include delivering training on operations functions, industry and compliance topics, system releases, new products or clients, and regional or corporate initiatives; reviewing and integrating information from Luminare Health Corporate Training; and adapting training materials to various system platforms.
- • The role is part of Luminare Health, a division of Health Care Service Corporation (HCSC), a purpose-driven organization that invests in employee development and fosters growth through curated career plans.
- • The trainer will develop expertise in corporate training methodologies, gain deep knowledge of healthcare operations and insurance processes, and enhance leadership and communication skills while contributing to team performance and organizational success.
🎯 Requirements
- • High School Diploma or GED equivalent
- • 2-5 years of claim processing, medical insurance, or TPA experience
- • Proficient in MS Word with working knowledge of Excel
- • Ability to learn new/proprietary systems and adapt to various platforms
- • Excellent verbal and written communication skills
- • Strong leadership, organizational, and interpersonal skills
🏖️ Benefits
- • Health and wellness benefits
- • 401(k) savings plan
- • Pension plan
- • Paid time off and paid parental leave
- • Tuition reimbursement
- • Employee assistance program
Skills & Technologies
About Health Care Service Corporation
Health Care Service Corporation is the largest customer-owned health insurer in the United States, operating Blue Cross and Blue Shield plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. It provides medical, dental, vision, life, and disability coverage to nearly 17 million members through individual, employer, and government programs. The company emphasizes community health investments, digital services, and value-based care initiatives. Founded in 1936 and headquartered in Chicago, HCSC is licensed as a mutual legal reserve company and governed by its policyholders.
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