Job Overview
Location
Remote (United States)
Job Type
Full-time
Category
Operations
Date Posted
April 7, 2026
Full Job Description
đź“‹ Description
- • Deliver engaging onboarding and skill development programs that prepare Operations team members to perform confidently, ramp quickly, and deliver exceptional results for Kin’s customers.
- • Facilitate new hire onboarding and ongoing training programs for Operations team members across multiple operational functions, including creating inclusive learning environments, assessing learner progress, and providing structured feedback to support skill development.
- • Partner with instructional designers, knowledge management specialists, and Operations leaders to ensure training materials are accurate, effective, and incorporate operational insights into learning experiences.
- • Contribute to measurable improvements in training programs by identifying trends in learner performance and sharing insights with training leadership to enhance effectiveness and engagement.
🎯 Requirements
- • Active personal lines insurance license
- • 2+ years of experience in training, facilitation, learning and development, or operations enablement
- • Strong facilitation and presentation skills with the ability to engage diverse audiences in virtual or in-person settings
- • Ability to communicate complex processes and concepts clearly and effectively
- • Experience coaching learners and providing structured feedback to support skill development
- • Strong collaboration skills and the ability to work effectively with cross-functional partners
🏖️ Benefits
- • Competitive salary and company equity through Restricted Stock Units (RSUs)
- • 401(k) with company match up to 4% of eligible earnings
- • Multiple medical plan options, plus dental and vision coverage
- • Company-funded HSA contributions (based on medical plan selection)
- • Company-paid life insurance and short-term disability
- • Access to mental health support and confidential counseling resources
- • Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
- • Professional development budgets for certifications, conferences, and learning available, subject to management approval
Skills & Technologies
About Kin Insurance, Inc.
Kin Insurance is a direct-to-consumer home insurance technology company that uses data and analytics to offer affordable coverage to homeowners in catastrophe-prone regions. Licensed in multiple states, it provides policies underwritten by partner carriers and its own risk-bearing entity, focusing on wind, hail, hurricane and wildfire exposures. Customers purchase, manage and file claims entirely online or via mobile app, reducing administrative overhead and allowing rapid pricing and binding. Headquartered in Chicago, the company also operates a Florida-domiciled carrier, Kin Interinsurance Network, to retain risk and maintain rate and form control.
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