Job Overview
Location
Remote (United States)
Job Type
Full-time
Category
Operations
Date Posted
June 24, 2026
Full Job Description
đź“‹ Description
- • Lead Kin’s Operations training delivery function—developing trainers, scaling onboarding programs, and ensuring high-impact learning experiences that accelerate performance across Operations teams.
- • Lead and manage the Operations learning delivery function, ensuring consistent, high-quality delivery of onboarding ~200 new hires annually, and continuous learning programs for our existing front line teams; develop and coach a team of 3-5 facilitators, providing performance management, mentorship, and professional development.
- • Partner with operational leaders to identify knowledge gaps, translate business needs into effective learning solutions, and ensure training programs evolve alongside the business; collaborate with the Instructional Design Manager on course strategy, content structure, and learning methodology.
- • Drive measurable outcomes such as ≥ 90% employee retention rate, ≥ 85% knowledge check pass rate on first attempt, and < 5% major error rate in nesting; support leadership development initiatives for Operations leaders and emerging managers.
🎯 Requirements
- • 5+ years of experience in training, learning and development, operations enablement, or a related field
- • 2+ years of experience in a leadership role with direct reports
- • Experience working in a highly regulated industry such as insurance, finance, health care, or other related field
- • Proven ability to lead and develop trainers or facilitators in a performance-driven environment
- • Strong facilitation and coaching skills with experience delivering engaging virtual or in-person learning experiences
- • Ability to translate operational needs and performance data into effective learning solutions
🏖️ Benefits
- • Competitive salary and company equity through Restricted Stock Units (RSUs), granted as part of our standard compensation package and based on role and level
- • 401(k) with company match up to 4% of eligible earnings
- • Multiple medical plan options, plus dental and vision coverage
- • Company-funded HSA contributions (based on medical plan selection)
- • Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
- • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Kin Insurance, Inc.
Kin Insurance is a direct-to-consumer home insurance technology company that uses data and analytics to offer affordable coverage to homeowners in catastrophe-prone regions. Licensed in multiple states, it provides policies underwritten by partner carriers and its own risk-bearing entity, focusing on wind, hail, hurricane and wildfire exposures. Customers purchase, manage and file claims entirely online or via mobile app, reducing administrative overhead and allowing rapid pricing and binding. Headquartered in Chicago, the company also operates a Florida-domiciled carrier, Kin Interinsurance Network, to retain risk and maintain rate and form control.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
Assurant, Inc.
2 months ago
Onhires Inc.
20 days ago
WeLoglobal Inc.
2 months ago
Onhires Inc.
20 days ago