Job Overview
Location
Brussels, Belgium; Paris, France; Lyon, France; Bordeaux, France; Marseille, France;
Job Type
Full-time
Category
Operations
Date Posted
May 28, 2026
Full Job Description
đź“‹ Description
- • As an Ops & Product Builder at Alan SAS, you will play a pivotal role in redefining healthcare by integrating insurance, prevention, and care into a seamless user experience, directly contributing to the company’s mission to end preventable health delays and build a sustainable, global prevention-first insurance model.
- • Your day-to-day responsibilities will include shaping operational strategy, designing and scaling internal processes, managing cross-functional projects end-to-end (such as scaling online psychotherapy sessions, building fraud detection systems, or reinventing healthcare expense payment), and ensuring efficient, delightful delivery of services across international markets while collaborating with Product, Engineering, Data, Finance, and Customer Support teams.
- • You will join a dynamic, multicultural Operations team of 30+ members across five countries, operating within a fast-growing, innovative company serving over 1M members and partnering with 40K+ companies, backed by €800M+ in ARR and a culture rooted in ownership, transparency, and continuous improvement.
- • In this role, you will develop end-to-end ownership skills, gain deep expertise in scaling complex operational systems in regulated industries, master data-informed decision-making (including SQL and automation tools), and grow as an entrepreneurial builder capable of driving systemic change in healthcare while working alongside world-class multidisciplinary teams.
🎯 Requirements
- • At least 2 years of professional experience in Operations management or entrepreneurship
- • Full fluency in English and at least one of Spanish, French, or Dutch
- • Strong analytical skills with SQL fluency for data analysis
- • Experience building automations using tools like Zapier or n8n
- • Proven ability to launch and steer projects by setting vision and monitoring day-to-day progress
- • Skill in optimizing processes without compromising member delight
🏖️ Benefits
- • Stimulating work environment with perks designed to ensure happiness, efficiency, and high-quality time with coworkers
- • Access to Alan’s strong culture guided by innovative working methods and leadership principles
- • Opportunity to work across multiple European locations (Brussels, Paris, Lyon, Bordeaux, Marseille) with flexibility for remote or hybrid arrangements
- • Exposure to high-impact, mission-driven projects scaling to serve over 1M members
- • Part of a fast-growing company with €800M+ ARR and 800+ employees, offering significant career growth and learning opportunities
Skills & Technologies
About Alan SAS
Alan SAS is a French health insurance company providing digital-first coverage for individuals and businesses. Founded in 2016, it offers fully digital enrollment, claims, and customer support through its mobile and web apps. The company focuses on transparent pricing, preventive care programs, and integrated telehealth services. Alan operates as a licensed insurance carrier regulated by the French Prudential Supervision and Resolution Authority (ACPR).
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