Job Overview
Location
Remote United States
Job Type
Full-time
Category
Operations
Date Posted
May 8, 2026
Full Job Description
đź“‹ Description
- • The Ordering Onboarding Specialist leads customers through the successful onboarding of PAR Ordering products and new capabilities—from contract signature through launch, stabilization, and handoff to Customer Success, ensuring high-quality implementations and accelerated time-to-value.
- • Day-to-day responsibilities include participating in the end-to-end customer onboarding lifecycle, supporting project planning and timelines, driving kickoff and requirements discovery workshops, acting as the primary point of accountability for customer outcomes, reviewing client business operations to provide strategic guidance, advising on third-party integrations, coordinating development and roll-out of new integrations, collaborating with Product and Engineering teams to align solutions with customer needs, ensuring successful roll-outs through technical guidance, improving processes using customer feedback, analyzing production issues, running pilots for new features, supporting documentation creation, and serving as a subject matter expert for onboarding and customer success teams.
- • PAR Technology Corporation is a leader in restaurant technology with over 40 years of experience, providing Unified Customer Experience solutions including point-of-sale, digital ordering, loyalty, back-office software, and hardware to over 100,000 restaurants across 110+ countries, guided by a 'Better Together' ethos that emphasizes collaboration across customers, product, engineering, and partners.
- • In this role, the individual will develop deep expertise in the PAR Ordering ecosystem, strengthen cross-functional collaboration and project management skills, gain exposure to global SaaS implementations, influence product development through customer feedback, and become a trusted advisor in technical onboarding and customer success, positioning themselves for growth in delivery leadership or product specialization.
🏖️ Benefits
- • Opportunity to work remotely within the United States
- • Chance to contribute to the success of over 100,000 restaurants across 110+ countries
- • Exposure to cutting-edge restaurant technology including point-of-sale, digital ordering, loyalty, and back-office solutions
- • Collaborative, mission-driven culture rooted in PAR's 'Better Together' ethos
- • Professional growth through involvement in end-to-end product lifecycle and customer feedback integration
- • Flexibility to accommodate various time zones and up to 20% travel for project execution and internal meetings
Skills & Technologies
About PAR Technology Corporation
PAR Technology Corporation provides cloud-based point-of-sale and back-office software, integrated hardware, and professional services for restaurants and retail chains worldwide. The Brink POS and PAR Data Central platforms manage orders, inventory, labor, and customer engagement across corporate and franchise locations, while rugged terminals and kitchen systems ensure reliable operations. Founded in 1968, the company supports multi-unit brands such as Taco Bell, Subway, and Arby’s with scalable solutions, analytics, and 24/7 support to improve efficiency and guest experience.
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