Job Overview
Location
Remote Roles - CIS
Job Type
Full-time
Category
Software Engineering
Date Posted
May 25, 2026
Full Job Description
đź“‹ Description
- • Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth across overseas markets.
- • Monitor regional regulatory developments and assess their impact on P2P business models to maintain compliance and operational continuity.
- • Continuously adjust market strategy based on competitive landscape shifts, pricing changes, and emerging market trends.
- • Design and optimize advertiser (merchant) onboarding processes, segmentation criteria, and incentive structures to enhance merchant retention and liquidity.
- • Maintain close engagement with key P2P merchants to ensure deep liquidity, competitive spreads, and high trading volume.
- • Improve P2P transaction completion rates, trading efficiency, and dispute resolution performance through process refinement and operational oversight.
- • Develop structured management frameworks for regional merchant operations to standardize best practices and scale effectively.
- • Collaborate with Product and Engineering teams to enhance P2P transaction workflows, user interfaces, and feature design based on regional needs.
- • Provide structured feedback on product gaps, user pain points, and behavioral differences across markets to guide product roadmap priorities.
- • Improve end-to-end operational efficiency in order flow, payment processing, and dispute handling to reduce friction and increase user satisfaction.
- • Monitor core P2P KPIs including trading volume, active users, merchant depth, spreads, completion rate, and dispute rate to track performance and identify trends.
- • Conduct in-depth data analysis and anomaly detection to uncover growth bottlenecks, risk patterns, and operational inefficiencies.
- • Track competitor strategies—including pricing, incentives, merchant policies, and risk models—and propose data-driven strategic responses.
- • Fluently communicate and coordinate across global teams in English to align on operational goals and execution.
🎯 Requirements
- • 5+ years of experience in platform operations; crypto/Web3 experience strongly preferred
- • Minimum 2–3 years of hands-on P2P operations experience in overseas markets
- • Experience working at major crypto exchanges such as Binance, Bybit, or Bitget
- • Strong understanding of P2P liquidity dynamics, spread formation, and regional payment systems (bank transfers, local e-wallets, alternative rails)
- • Proven ability to adapt operational strategy based on market and competitive changes
- • Strong analytical skills with a data-driven decision-making capability
- • Excellent cross-functional collaboration skills
- • Fluent in English
🏖️ Benefits
- • Competitive total compensation package
- • L&D programs and education subsidy for employees' growth and development
- • Various team building programs and company events
- • Wellness and meal allowances
- • Comprehensive healthcare schemes for employees and dependants
- • More that we love to tell you along the process!
Skills & Technologies
About OKX Technology Services Pte. Ltd.
OKX operates a global cryptocurrency exchange and Web3 ecosystem headquartered in Singapore, offering spot, futures, options, and decentralized finance services. The platform supports hundreds of digital assets, staking, lending, NFT marketplaces, and its own multi-chain wallet. Founded in 2017, it serves millions of users worldwide with deep liquidity, institutional-grade custody, and compliance programs across multiple jurisdictions, while continually expanding developer tools and layer-2 infrastructure to advance open finance adoption.
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