Job Overview
Location
United States Virtual
Job Type
Full-time
Category
Operations
Date Posted
May 2, 2026
Full Job Description
đź“‹ Description
- • The Lead Account Manager is responsible for managing and supporting client relationships, ensuring accurate and timely delivery of solutions and services, and partnering with senior account leaders to support account outcomes.
- • Day-to-day duties include serving as a support point of contact for assigned clients under senior account executives, collecting and verifying client information and documentation for insurance requests (applications, claims, policy changes, renewals), reviewing forms for accuracy and completeness, following up on missing information, assisting with client onboarding and account setup, monitoring accounts for accuracy and timely service delivery, supporting preparation of presentations and proposals, gathering client feedback, and collaborating with internal teams (sales, operations, finance, marketing, product) to ensure smooth execution of client deliverables.
- • Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant partners with world-leading brands to develop innovative solutions and deliver enhanced customer experiences through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. The company is named a Best/Great Place to Work in 14 countries and recognized as one of Fortune America’s Most Innovative Companies.
- • In this role, the person can learn and apply account management best practices, identify opportunities to support account retention and growth in partnership with senior account leaders, develop strong client partnership skills, gain experience in commercial lines insurance, and contribute to revenue and retention goals while working in a collaborative, innovative, and service-oriented culture known as 'The Assurant Way'.
🎯 Requirements
- • Bachelor’s degree in Business, Marketing, Communications, Finance, or a related field or equivalent experience.
- • 3-5 years of progressive experience in account management, sales support, customer service, or client-facing roles.
- • Strong interpersonal and communication skills (written and verbal).
- • Highly organized with attention to detail and follow-through.
- • Proficiency in Microsoft Office Suite.
- • Experience supporting account objectives and contributing to revenue and retention goals.
- • Strong presentation, negotiation, and relationship-building skills.
🏖️ Benefits
- • Competitive pay range of $74,600.00 - $124,700.00.
- • Opportunity to work remotely (virtual position).
- • Access to Assurant’s comprehensive benefits program via myassurantbenefits.com.
- • Part of a company culture recognized as a Best/Great Place to Work in 14 countries and awarded Fortune America’s Most Innovative Companies.
- • Commitment to employee growth and development within a service-oriented, innovative environment known as 'The Assurant Way'.
- • Equal Employment Opportunity employer with a strong focus on inclusivity and fairness.
Skills & Technologies
About Assurant, Inc.
Assurant, Inc. is a global provider of risk management products and services, headquartered in New York. The company offers extended service contracts, vehicle protection, pre-funded funeral insurance, renters insurance, lender-placed homeowners insurance, and other specialty property and casualty coverage. It partners with lenders, manufacturers, mobile carriers, funeral homes, and property managers to distribute its products primarily in North America, Latin America, and Europe. Founded in 1892 and publicly traded on the NYSE, Assurant focuses on supporting consumer purchases of homes, vehicles, mobile devices, and appliances through underwriting, claims administration, and customer support services.
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