Job Overview
Location
San Francisco
Job Type
Full-time
Category
Product Management
Date Posted
June 26, 2026
Full Job Description
đź“‹ Description
- • Design, launch, and continually refine Harvey's global partner program structure including tiers, benefits, requirements, and incentives to drive ecosystem health and revenue impact.
- • Own the partner portal and core partner systems experience, ensuring content, tools, and workflows enable partners to onboard, get enabled, and co-sell with Harvey efficiently.
- • Build and run partner enablement and certification programs, including curricula, certification paths, and evaluation mechanisms aligned to product updates and go-to-market priorities.
- • Define and maintain the core partner KPI framework—such as sourced/influenced pipeline, activation, certification, and NPS—and use data to recommend and drive program improvements.
- • Serve as the operational and escalation point for partner issues, coordinating with Sales, Customer Success, Support, Product, and Legal teams to resolve problems quickly while protecting Harvey’s brand.
- • Partner with Marketing, Sales, and Business Development to design and execute scalable motions including launch plays, campaigns, and co-marketing initiatives that increase partner productivity and satisfaction.
- • Translate Harvey’s go-to-market priorities into clear, structured programs that partners can execute against, ensuring alignment with customer outcomes as the ecosystem scales.
- • Act as the connective tissue between Partnerships, Sales, Marketing, Product, and Customer Success to keep partners enabled, accountable, and integrated into Harvey’s growth strategy.
- • Build the infrastructure powering Harvey’s partner ecosystem across technology, consulting, and channel relationships from the ground up.
- • Ensure Harvey’s partner motion is repeatable, measurable, and tightly aligned with business objectives as the company scales globally with 1500+ customers in 60+ countries.
- • Maintain a calm, customer- and partner-obsessed mindset while navigating ambiguity, escalations, and evolving priorities without compromising relationship quality or outcome focus.
- • Operate with Decisiveness, Simplicity, and Job’s Not Finished—acting quickly on clear judgment, prioritizing simplicity for scalability, and refusing to be satisfied with the status quo.
🎯 Requirements
- • 7+ years of experience in partner programs, ecosystem operations, or channel programs within high-growth SaaS, AI, ML, or platform businesses.
- • Proven track record designing and operating global partner or channel programs, including program structure, benefits/requirements, and partner lifecycle management.
- • Strong program management and organizational skills—able to translate strategy into clear roadmaps, timelines, and cross-functional execution.
- • Analytical strength with experience defining, instrumenting, and acting on partner metrics; comfortable making decisions with imperfect data.
- • Executive presence and communication skills, with the ability to engage credibly with senior partner leadership and internal executives in written, verbal, and presentation formats.
- • Calm, customer- and partner-obsessed mindset; able to navigate escalations and ambiguity while maintaining strong relationships and a focus on outcomes.
🏖️ Benefits
- • Compensation range of $180,000 - $270,000 depending on location.
- • Opportunity to build a category-defining AI partner ecosystem from the ground up at a company with 1500+ customers in 60+ countries.
- • Work alongside a team that operates with intensity, ownership, and commitment to excellence under the values of Decisiveness, Simplicity, and Job’s Not Finished.
- • Access to world-class investor support and a company at a true inflection point in a rapidly growing market.
- • Equal opportunity employer committed to diversity and providing reasonable accommodations for applicants with disabilities.
Skills & Technologies
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About Harvey AI Inc.
Harvey AI Inc. provides a generative artificial-intelligence platform engineered specifically for the legal profession. The software integrates with law-firm workflows to automate contract drafting, review, due-diligence and regulatory research, producing lawyer-quality language grounded in up-to-date statutes and precedents. Harvey combines large language models trained on legal corpora with secure, private-cloud deployment and firm-specific fine-tuning to maintain confidentiality and compliance. Clients range from global law firms to in-house legal departments seeking efficiency gains without compromising accuracy or security. The company was founded in 2022 and is headquartered in San Francisco, California.
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