Partner Solutions Engineer

Glean Technologies, Inc.

Job Overview

Location

Japan

Job Type

Full-time

Full Job Description

📋 Description

• Partner with cloud, channel, systems integrator (SI), and global systems integrator (GSI) partners to identify, recruit, and manage strategic alliances that drive adoption of Glean’s Work AI platform.
• Build and maintain strong relationships with partner account managers, technical teams, and executive stakeholders to align on business objectives and technical capabilities.
• Develop and execute joint go-to-market strategies with partners to expand market reach and accelerate sales cycles.
• Provide technical training, enablement, and ongoing support to partner teams on Glean’s product integrations, APIs, and agentic capabilities.
• Assist partners in building proof-of-concepts and live demonstrations to showcase Glean’s value proposition across enterprise SaaS ecosystems like Microsoft Teams, Zoom, ServiceNow, and GitHub.
• Address technical inquiries and resolve integration issues related to Glean’s platform, ensuring seamless deployment and customer success.
• Collaborate with internal sales teams to generate and qualify joint sales opportunities through partner channels.
• Deliver product demonstrations and presentations to potential customers referred by partners, tailoring messaging to enterprise use cases.
• Create and maintain sales enablement tools, collateral, and technical documentation for partner use in customer engagements.
• Monitor industry trends, competitor activities, and partner market dynamics to identify new partnership opportunities and strategic expansions.
• Ensure customer satisfaction and success for solutions delivered through partner channels by monitoring post-sales issues and coordinating resolution efforts.
• Work closely with cross-functional teams including engineering, product, and marketing to align partner needs with product roadmap and market positioning.
• Maintain deep familiarity with Glean’s Enterprise Graph, Personal Knowledge Graph, and agentic AI capabilities to effectively communicate technical differentiators to partners and customers.
• Operate in a fast-paced, collaborative environment with global stakeholders, adapting communication and execution styles to regional and cultural contexts.
• Contribute to the growth of Glean’s partner ecosystem in Japan by understanding local enterprise needs, regulatory environments, and technology adoption patterns.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent work experience
• Fluency in Japanese and English
• 4+ years of experience in technical sales, consulting, enablement, or partner management
• Strong understanding of cloud technologies and software development methodologies
• Excellent communication and interpersonal skills
• Proven track record of building and maintaining successful partner relationships

🏖️ Benefits

• Compensation determined by location, level, job-related knowledge, skills, and experience
• Eligibility for variable compensation and equity
• Commitment to an inclusive and diverse workplace
• AI-focused interview exercise to assess AI fluency and application in role

Skills & Technologies

GitHub

Remote

Degree Required

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Glean Technologies, Inc.

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About Glean Technologies, Inc.

Glean Technologies provides an AI-powered enterprise search and knowledge management platform that indexes and understands all company data—email, documents, chat, tickets, and more—so employees can instantly find answers, generate insights, and automate workflows across SaaS applications while respecting security and permissions.

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