Job Overview
Location
6 Locations
Job Type
Full-time
Category
Operations
Date Posted
July 16, 2026
Full Job Description
đź“‹ Description
- • Join a team where your work directly improves lives as a Patient Care Coordinator.
- • Help patients receive the nutrition support they need to thrive.
- • Partner with clinical and operations teams to deliver a smooth, reliable patient experience.
- • Coordinate Enteral nutrition services from referral through ongoing care and delivery.
- • Ensure accurate patient updates, documentation, and refill processing.
- • Support Registered Dietitians to improve patient adherence and outcomes.
- • Partner with patients, caregivers, and care teams to ensure timely service and delivery.
- • Monitor supply usage to meet payer guidelines and avoid delays in care.
- • Respond to patient questions and resolve concerns with empathy and clarity.
- • Track and manage orders using internal systems to support team coordination.
- • Support onboarding of new patients, including education and first refill coordination.
- • Identify and escalate clinical concerns to appropriate team members.
- • Collaborate to resolve supply challenges and recommend alternatives when needed.
- • Maintain quality, accuracy, and productivity standards.
- • Support team success through collaboration and continuous improvement.
🎯 Requirements
- • High school diploma or GED
- • At least 1 year of experience in a healthcare or pharmacy environment
- • Strong communication skills across phone, email, or in person.
- • Ability to manage multiple tasks and stay organized in a fast-paced setting.
- • Basic Microsoft Office and computer skills.
- • Commitment to high-quality, compassionate service.
🏖️ Benefits
- • Comprehensive range of benefits, with a focus on supporting your whole health.
- • Medical, vision, dental, and well-being and behavioral health programs.
- • 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.
Skills & Technologies
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About The Cigna Group
The Cigna Group is a global health services company formed in 1982 through the merger of Connecticut General and INA Corporation. It provides medical, dental, disability, life and accident insurance, pharmacy benefit management, and behavioral health services to employers, individuals and government entities. Headquartered in Bloomfield, Connecticut, the company operates in over 30 countries and jurisdictions, serving more than 180 million customer relationships worldwide through its subsidiaries and affiliates.
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