Patient Financial Services

NIRA Medical Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• The Patient Financial Services Specialist (PFS) works within the Centralized Revenue Cycle Management structure in collaboration with leadership, billing, front office, and any third party vendors.
• The PFS role is responsible for:
• Accurate reconciliation and management of both legacy and Athena patient balances
• Managing and escalating invalid balances
• Advocating and applying financial assistance and hardship resources
• Processing and managing credit card agreements, unapplied credits, and refunds
• Managing internal and external patient collection processes
• Maintaining clean and accurate patient demographic and financial data
• Answering patient billing inquiries and communicating patient balances

🎯 Requirements

• 3+ years of experience in a patient financial services or revenue cycle management role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

🏖️ Benefits

• Competitive salary
• Comprehensive benefits package

Skills & Technologies

Remote

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NIRA Medical Inc.

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About NIRA Medical Inc.

NIRA Medical Inc. is a medical technology company developing non-invasive skin rejuvenation devices for at-home use. The company’s flagship product, the NIRA Precision Laser, uses FDA-cleared 1450 nm diode technology to stimulate natural collagen production and reduce fine wrinkles around the eyes without pain, redness, or downtime. Founded in 2017 and headquartered in Wayland, Massachusetts, NIRA targets the consumer aesthetic market with clinically validated, dermatologist-recommended solutions that deliver professional-grade results in minutes per day, offering a safe, convenient alternative to in-office laser treatments.

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