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Patient Strategy and Experience Lead

arGEN-X N.V.

Job Overview

Location

United States - Remote

Job Type

Full-time

Full Job Description

📋 Description

• As the Patient Strategy and Experience Lead at argenx, you will drive the development and execution of a comprehensive patient engagement strategy for marketed indications of VYVGART, ensuring an integrated, personalized, and excellent end-to-end patient experience from diagnosis through disease management.
• You will lead a cross-functional Patient Experience team spanning Patient Advocacy, Patient Marketing, Patient Support Program, Patient Assistance Program, and Field Clinical Educators, providing strategic direction, coaching, and oversight to foster collaboration and performance.
• You will collaborate closely with the US Leadership Team, Head of HCP Experience, Head of Access, Head of Commercial Operations, Pipeline teams, BIS, and CMC to align patient-centric strategies across commercial, medical, and global delivery functions.
• You will serve as a coach to an indication strategy team, defining performance metrics, allocating resources, and ensuring seamless coordination across indications and therapeutic areas to deliver transformative patient impact.
• You will champion innovation in digital and omnichannel patient engagement, leveraging data-driven insights and agile content creation to build differentiated capabilities and elevate the patient voice across the organization.

🎯 Requirements

• Minimum of 10 years of senior leadership experience in commercial and/or medical affairs within the biotech or pharmaceutical industry, preferably in rare disease.
• Proven track record of leading fast-scaling, cross-functional teams in a matrix organization with diverse clinical, technical, and business backgrounds.
• BA/BS degree required; advanced degree (MBA, PhD, etc.) in a relevant field preferred.
• Demonstrated expertise in patient journey mapping, funnel-based insights, and end-to-end personalized patient engagement strategies.
• Strong leadership presence with ability to inspire, influence, and motivate teams in a non-hierarchical, agile culture.
• Experience managing strategic partnerships with national and regional stakeholders and building relationships across Commercial, Medical, Market Access, Pipeline & Science, and Patient Experience teams.

🏖️ Benefits

• Eligibility to participate in short-term and long-term incentive programs.
• Comprehensive benefits package including retirement savings plans, health benefits, and other benefits per applicable plans and program guidelines.
• Remote work flexibility with required travel to Boston (minimum one week per month; up to 50% travel if outside Boston, ~25% if in Boston area).
• Inclusive environment with equal consideration for employment without discrimination based on protected characteristics.
• Access to argenx’s Global Privacy Office for data protection inquiries and accommodation requests via [email protected].

Skills & Technologies

Senior

Remote

Degree Required

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arGEN-X N.V.

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About arGEN-X N.V.

arGEN-X is a global immunology company focused on developing a pipeline of antibody-based therapies for patients suffering from severe autoimmune diseases and cancer. The company leverages its powerful FcRn antagonist technology and broad pipeline to address a range of debilitating conditions. arGEN-X is committed to transforming the standard of care for these diseases and improving patient outcomes. Their approach involves deep scientific understanding of immunology and a dedication to innovation, aiming to deliver breakthrough treatments to those in need. They are driven by a mission to make a meaningful difference in the lives of patients worldwide.

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