Payroll Manager

Assurant, Inc.

Job Overview

Location

United States Virtual

Job Type

Full-time

Full Job Description

📋 Description

• The Payroll Manager oversees strategic and operational leadership of payroll services across the United States, Puerto Rico, and Canada, ensuring accurate, compliant, and timely payroll delivery while driving vendor and technology optimization and leading a high-performing team.
• Day-to-day responsibilities include managing end-to-end payroll activities such as audits, reconciliations, year-end processes, garnishments, benefits, equity, and special payments; ensuring compliance with IRS, CRA, Puerto Rico Hacienda, and state/provincial/local laws; leading payroll controls and risk mitigation; maintaining jurisdictional tax setups; safeguarding sensitive employee data; leading and developing payroll specialists and analysts; providing technical expertise across North American jurisdictions; supporting workforce planning and capability building; delivering payroll dashboards and KPIs; using analytics to improve operations; reporting insights to Finance, Total Rewards, and Accounting; leading multi-country payroll operations; developing regional payroll strategies; partnering with senior HR, Finance, and Technology leaders; serving as the primary escalation point for complex payroll and compliance issues; demonstrating expertise in enterprise payroll systems; leveraging payroll data and AI-enabled insights for decision-making; identifying automation opportunities; applying AI responsibly with human oversight; managing vendor relationships (ADP, Deel); partnering with HRIS/Workday teams; influencing payroll technology roadmaps; leading issue resolution and corrective actions; collaborating with HR, Legal, Accounting, Total Rewards, and Time & Attendance teams; supporting M&A due diligence and payroll integrations; and partnering with global payroll leaders on shared services design and governance.
• The role sits within Assurant, a leading global business services company and Fortune 500 organization with operations in 21 countries, known for its innovative culture recognized as a Best/Great Place to Work in 14 countries and awarded Fortune’s America’s Most Innovative Companies recognition; Assurant supports the connected world through mobile device solutions, extended service contracts, vehicle protection, renters and lender-placed insurance, and other specialty products, partnering with leading brands to enhance customer experience.
• The Payroll Manager can achieve operational excellence in multi-jurisdictional payroll, lead digital transformation through AI and automation, develop a high-performing team, influence global payroll strategy, gain expertise in enterprise systems like Workday and ADP, strengthen cross-functional partnerships with Finance and HR, and drive compliance and process improvements in a complex global environment while advancing their leadership in payroll technology and shared services.

🎯 Requirements

• Minimum of 7 years of progressive payroll experience with significant U.S. multistate exposure
• Strong experience with Canadian and Puerto Rico payroll
• Deep knowledge of payroll laws and compliance across North America
• Experience managing multi-country payroll teams or leading a payroll function
• Proficiency with Workday and major payroll systems (ADP, Deel, etc.)
• Strong analytical, problem-solving, and reporting skills
• Ability to operate successfully in a fast-paced, complex global environment
• Experience in a shared services or Center of Excellence environment
• Above average computer literacy (e.g., Excel, Word, vendor applications)
• Strong organizational abilities with excellent verbal and written communication skills

🏖️ Benefits

• Competitive pay range of $88,000.00 - $147,000.00
• Opportunity to work in a culture recognized as a Best/Great Place to Work in 14 countries and awarded Fortune’s America’s Most Innovative Companies recognition
• Access to Assurant’s comprehensive benefits programs via myassurantbenefits.com (U.S.) or recruiter support (outside U.S.)
• Commitment to equal opportunity employment and inclusive workplace practices
• Support for responsible AI use with clear guidelines and privacy protections
• Employment contingent upon identity verification, which may include biometric technology where permitted by law

Skills & Technologies

C++

Onsite

Degree Required

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Assurant, Inc.

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About Assurant, Inc.

Assurant, Inc. is a global provider of risk management products and services, headquartered in New York. The company offers extended service contracts, vehicle protection, pre-funded funeral insurance, renters insurance, lender-placed homeowners insurance, and other specialty property and casualty coverage. It partners with lenders, manufacturers, mobile carriers, funeral homes, and property managers to distribute its products primarily in North America, Latin America, and Europe. Founded in 1892 and publicly traded on the NYSE, Assurant focuses on supporting consumer purchases of homes, vehicles, mobile devices, and appliances through underwriting, claims administration, and customer support services.

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