People Operations Generalist & Business Partner

📋 Description

• • As a People Operations Generalist & Business Partner at Sift Science, Inc., you will play a pivotal role in shaping and nurturing our most valuable asset: our people. This remote position within the USA offers a unique opportunity to blend strategic HR business partnering with hands-on operational excellence, contributing significantly to a high-performing People Operations team.
• • Your core mission will be to support selected business groups as a trusted advisor, fostering strong relationships with leaders and managers. You will act as a thought partner, guiding them through critical people strategies, organizational design, and change management initiatives. This involves coaching leaders on essential skills such as providing constructive feedback, fostering employee development, managing performance effectively, and navigating difficult conversations, all with the ultimate goal of building inclusive and high-performing teams.
• • A significant portion of your role (40%) will be dedicated to enhancing the Employee Experience. You will serve as a primary advocate and resource for all employees, acting as the first point of contact for their questions and providing day-to-day support. This includes delivering clear, practical guidance on People Operations guidelines, processes, and programs. You will collaborate closely with the broader Employee Experience team to design and implement initiatives aimed at strengthening employee engagement, fostering a vibrant culture, and recognizing contributions. Your involvement will extend to building, facilitating, and iterating on key employee programs, including comprehensive orientation for new hires, essential management training, and various People Operations initiatives, with a strong emphasis on diversity, equity, and inclusion (DEI) work.
• • You will be instrumental in ensuring a cohesive and values-aligned employee experience across the entire organization. This involves actively gathering feedback from the business and translating it into actionable improvements for our programs and processes, ensuring that Sift remains a place where employees feel valued and supported.
• • Another 40% of your time will be focused on Business Partnership. You will be the go-to People Business Partner for designated functions, cultivating robust relationships with leaders and managers. Your expertise will be sought after for strategic people planning, organizational design, and effective change management. You will provide crucial guidance and support during pivotal people programs, including growth cycles, talent reviews, compensation and promotion cycles, and engagement surveys. Your role will ensure consistency, fairness, and manager readiness throughout these critical processes.
• • Leveraging data, insights, and active listening, you will diagnose organizational issues and collaborate with your client groups to co-create effective solutions. This requires a delicate balance between meeting business needs and ensuring an exceptional employee experience. You will be empowered to look beyond simple answers, embracing innovation and agility to solve complex problems.
• • The remaining 20% of your responsibilities will center on Operations & Compliance. You will be responsible for creating, maintaining, and continuously improving People Operations templates, documentation, workflows, and playbooks, ensuring they are simple, clear, and user-friendly. Maintaining the accuracy, scalability, and usability of employee data, systems, and documentation will be paramount.
• • You will serve as a key point of contact for employee immigration processes, working closely with Sift’s immigration counsel to ensure smooth and compliant procedures. A proactive approach to identifying opportunities for simplification, automation, or clarification of People processes is highly encouraged, aligning with Sift's philosophy of "working smarter, not harder." You will be encouraged to apply innovations such as advanced workflows, automation, and AI utilization to enhance efficiency.
• • Furthermore, you will support periodic and ongoing compliance tracking and reporting. This necessitates maintaining a strong working knowledge of relevant federal and state employment laws to effectively mitigate risk and ensure ongoing compliance. You will also partner with third-party vendors to administer benefits, manage leaves of absence, and oversee PEO employee workflows, ensuring seamless execution of these critical functions.
• • This role is ideal for an individual energized by both strategic, big-picture thinking and meticulous operational execution, who thrives in building structure within a dynamic and fast-paced environment. You will be an integral part of a small, high-performing team, moving fluidly between advising on people strategy and actively building and running the day-to-day programs that define Sift as a great place to work.