
Job Overview
Location
Knoxville, Tennessee, United States
Job Type
Full-time
Category
Operations
Date Posted
April 21, 2026
Full Job Description
đź“‹ Description
- • As a Personal Injury Case Manager at Morgan & Morgan, you will play a vital role in supporting attorneys and clients through the legal process, helping ensure injured individuals receive fair compensation and justice. This role is essential to the firm’s mission of being 'For the People' by managing case workflows that directly impact client outcomes.
- • Day to day, you will interact with clients and potential clients via phone and in person, order and follow up on medical records, gather documentation to support injury and liability claims, communicate with insurance carriers and healthcare providers, maintain organized case files, prepare demands and supporting documents under attorney supervision, and collaborate with legal teams to manage cases from intake to closure.
- • Morgan & Morgan is a nationally recognized personal injury law firm with over 6,000 employees across all 50 states, dedicated to advocating for consumers against powerful corporations and insurance companies. The Knoxville team operates within a fast-paced, client-focused environment where organization, empathy, and attention to detail are critical to success.
- • In this role, you will develop strong case management skills, deepen your understanding of personal injury litigation processes, enhance your communication and organizational abilities, and gain hands-on experience working alongside attorneys in a high-impact legal setting—building a foundation for long-term growth in the legal or claims management field.
🎯 Requirements
- • Bachelor’s degree (preferred)
- • Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
- • At least 2 years of experience in a legal position or as an insurance adjuster (strongly preferred)
- • Ability to multi-task, prioritize, and manage workload with minimal supervision in a fast-paced environment
- • Strong writing and communication skills, attention to detail, and proficiency in Microsoft Word, Excel, Outlook (typing 35+ wpm)
🏖️ Benefits
- • Medical and dental insurance for full-time employees
- • 401(k) retirement plan
- • Paid time off and paid holidays
- • Opportunity to work with a mission-driven firm committed to consumer rights and equal employment opportunity
Skills & Technologies
About Morgan & Morgan
Morgan & Morgan is a prominent personal injury law firm with a strong national presence, dedicated to fighting for the rights of individuals who have been injured due to the negligence of others. They handle a wide range of cases, including car accidents, slip and falls, medical malpractice, and product liability. The firm is known for its aggressive advocacy, commitment to client service, and its "For the People" slogan, emphasizing accessibility and a focus on achieving justice for everyday individuals. With a vast network of attorneys and resources, Morgan & Morgan strives to secure the maximum compensation for their clients' injuries, medical expenses, lost wages, and pain and suffering.
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