Job Overview
Location
Remote, USA
Job Type
Full-time
Category
Data Science
Date Posted
June 25, 2026
Full Job Description
đź“‹ Description
- • Apply expert knowledge of Patient Access workflows—including registration, financial clearance, scheduling, and customer service—to design and optimize AI-enabled tools and automated workflows in healthcare revenue cycle operations.
- • Partner with cross-functional teams to translate complex operational processes into scalable, technology-driven solutions that enhance efficiency and reduce manual effort.
- • Evaluate and refine AI-driven quality frameworks, scoring logic, and workflow outputs to ensure alignment with operational standards, contractual KPIs, and expected patient access outcomes.
- • Develop and maintain performance plans that define operational initiatives, priorities, and tasks to drive team accountability and achieve performance targets.
- • Lead recurring meetings with operational teams to review performance metrics, align on priorities, and ensure execution of action plans and improvement initiatives.
- • Prepare, analyze, and present dashboards, reports, and business reviews to communicate team performance, contractual compliance, and workflow effectiveness to leadership and stakeholders.
- • Serve as the primary operational subject matter expert for Patient Access metrics, standards, and reporting, translating data into actionable insights for process improvement.
- • Collaborate with leadership and technology teams to design, improve, and implement processes that increase operational efficiency, reduce costs, and maximize performance through technology leverage.
- • Support cross-functional projects by providing front-end revenue cycle expertise and assisting in the coaching, development, and day-to-day guidance of Lead-level team members.
- • Utilize analytical skills to interpret KPIs, in-process metrics, and workflow performance data to identify bottlenecks, risks, and opportunities for automation or standardization.
- • Demonstrate understanding of how front-end Patient Access functions impact downstream billing, collections, and claim denials to inform optimization strategies.
- • Translate operational workflows into structured decision logic and AI-supported solutions that improve accuracy, speed, and consistency in patient access operations.
- • Maintain familiarity with quality assurance frameworks, audit methodologies, and performance evaluation models to ensure compliance and continuous improvement.
- • Work in a remote, climate-controlled environment with extended computer usage, requiring strong self-direction and communication skills across distributed teams.
🎯 Requirements
- • Minimum of 5 years of experience, including at least 3 years in a management role with responsibility for driving performance, quality, and operational outcomes
- • Required experience in Patient Access functions: registration, financial clearance, scheduling, and customer service, with strong understanding of front-end revenue cycle impact
- • Experience applying operational expertise to process improvement, standardization, or performance management initiatives
- • Experience supporting or working with AI tools, automation, or technology-enabled workflows in a healthcare or revenue cycle environment preferred
- • Strong knowledge of Patient Access operations and ability to translate workflows into structured processes or AI-supported solutions
- • Analytical skills to interpret KPIs, in-process metrics, and workflow performance data
🏖️ Benefits
- • Eligible to participate in an annual bonus plan at a target of 10.00%
- • Competitive benefits package including health, wellness, and retirement offerings
- • Remote work environment with flexible, climate-controlled setup
- • Opportunity for career growth, continuous learning, and cross-functional collaboration
Skills & Technologies
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About R1 RCM Inc.
R1 RCM Inc. provides technology-driven revenue cycle management services to hospitals, health systems, and physician groups across the United States. The company offers end-to-end solutions spanning patient registration, coding, billing, claims processing, denial management, and collections, supported by analytics, automation, and outsourced staffing. Its cloud-based platform integrates with electronic health records to improve cash flow, reduce administrative costs, and ensure compliance with evolving healthcare regulations, serving a diverse client base that includes large health systems and academic medical centers.
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