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Pharmacy Technician – Prescription Routing & Claims Support

Job Overview

Location

Remote

Job Type

Full-time

Category

HR & Recruiting

Date Posted

May 10, 2026

Full Job Description

📋 Description

  • A Pharmacy Technician role focused on prescription routing and claims support, playing a key role in ensuring timely and accurate access to medications through Phil’s health-tech platform.
  • Day-to-day responsibilities include troubleshooting electronic, faxed, and verbal prescriptions; verifying and updating patient insurance; determining prior authorization needs; navigating pharmacy and payer systems; documenting reroute actions; and communicating with pharmacies, providers, and insurers to resolve issues.
  • Phil is a mission-driven, Series D health-tech startup founded in 2015, revolutionizing prescription access by connecting doctors, pharmacies, and patients through an end-to-end B2B2C platform that improves adherence and health outcomes.
  • In this role, you will develop deep expertise in insurance workflows, prior authorizations, and specialty pharmacy operations while contributing to patient care and gaining experience in a fast-growing, innovative healthcare technology environment.

🎯 Requirements

  • Pharmacy Technician License in the state of residence
  • Minimum 1 year of pharmacy technician experience, preferably in Specialty, Mail Order, PBM, or Retail settings
  • Working knowledge of insurance claim rejections, prior authorizations, override codes, and split billing scenarios
  • Ability to navigate operational platforms such as BestRx, Ops Dash, Partner Dash, and RelayHealth
  • Strong written documentation and case management skills
  • PTCB certification (preferred)

🏖️ Benefits

  • Competitive compensation ($20–$24/hour) and full benefits (medical, dental, vision)
  • 401(k) retirement plan
  • Hybrid work model after 90 days (in-office collaboration & remote flexibility)
  • Collaborative, mission-driven team culture focused on innovation and patient care
  • Ground-floor opportunity in a fast-growing health-tech startup with real-world impact

Skills & Technologies

Remote

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About Phil, Inc.

Phil, Inc. operates a digital pharmacy platform that coordinates prescription fulfillment between patients, physicians, pharmacies, and insurers. The cloud-based system automates prior-authorization workflows, synchronizes refills, and offers free home delivery of medications, aiming to improve adherence and reduce administrative burden for chronic-care patients and healthcare providers.

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