Portuguese Payroll, Specialist (With SAP)

Strada, Inc.

Job Overview

Location

PT-Portugal-Virtual

Job Type

Full-time

Full Job Description

📋 Description

• Independently manage the full Portuguese payroll cycle end-to-end, ensuring timely and accurate execution in alignment with agreed processing calendars and KPIs.
• Perform data management and customer service activities as required, adhering to established timelines and service standards.
• Support statutory reporting and year-end payroll compliance activities in accordance with Portuguese legal requirements and internal deadlines.
• Provide expert guidance to clients on payroll-related queries and issues, leveraging in-depth knowledge of Portuguese labor laws and payroll regulations.
• Respond to client tickets and calls within defined SLA timeframes while maintaining high-quality service standards.
• Participate in system maintenance testing to ensure payroll platform reliability and accuracy.
• Liaise with third-party vendors and external agencies to facilitate payroll processing and compliance obligations.
• Complete SOC controls with proper documentation and evidence to meet audit and compliance requirements.
• Contribute to root cause analysis of payroll errors and propose actionable preventative measures to reduce recurrence.
• Conduct knowledge transfer sessions for apprentices and associates on payroll, data management, and customer service processes.
• Maintain and update DWIs (Detailed Work Instructions) to ensure all procedures reflect current service standards and regulatory changes.
• Accurately report all system defects and issues through proper ticketing systems with sufficient detail for application teams to investigate.
• Identify and escalate any deviations from the standard scope of service to the Service Manager promptly.
• Handle sensitive and confidential employee and payroll data with strict adherence to confidentiality protocols.
• Accurately record and submit time tracking entries in compliance with company policies.
• Fully comply with STRADA’s security standards and data protection policies at all times.
• Actively participate in team meetings, raising operational issues and improvement opportunities to the Service Manager.
• Stay current with all internal Strada communications, announcements, and policy updates.
• Build and maintain strong working relationships with internal stakeholders across business lines.
• Provide timely and accurate updates to internal stakeholders as needed.
• Contribute to cross-functional projects and assigned initiatives as required by the business.

🎯 Requirements

• At least 3 years of experience managing the full Portuguese payroll cycle
• Solid understanding of Portuguese payroll regulations and processes
• HRIS knowledge: SAP HR
• Fluent in English; Spanish is a plus
• Strong knowledge of MS Office tools, especially Excel
• High attention to detail and accuracy

🏖️ Benefits

• Health coverage
• Wellbeing programs
• Paid leave (vacation, sick, parental)
• Retirement plans
• Learning opportunities
• Continuing education & training

Skills & Technologies

Onsite

Degree Required

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Strada, Inc.

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About Strada, Inc.

Strada is a global provider of payroll and HR outsourcing services, delivering end-to-end payroll processing, tax compliance, and HR administration for multinational enterprises. Leveraging a cloud-based platform and a network of local experts, Strada ensures accurate, timely payroll across more than 150 countries while reducing operational risk and ensuring regulatory compliance. The company serves clients in sectors such as finance, technology, manufacturing, and retail, combining scalable SaaS solutions with dedicated support teams to improve employee experience and streamline back‑office operations.

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