Premium Auditor

📋 Description

• • As a Premium Auditor at The Hartford Financial Services Group, Inc., you will play a pivotal role in ensuring the accuracy and integrity of our commercial insurance policies. This position is crucial for maintaining fair and precise premium calculations, directly impacting both our clients and the company's financial health.
• • Your primary responsibility will involve conducting comprehensive annual virtual reviews of policyholder records. This includes meticulously examining payroll, accounting, and financial data to accurately determine the final exposures for auditable commercial lines policies. This detailed analysis ensures that clients are charged the correct premiums based on their actual business operations and risk profiles.
• • You will delve into the specifics of each policyholder's business operations. This deep dive is essential for correctly classifying their operations according to industry standards and identifying any factors that might influence their insurability or risk assessment. Your expertise will help in tailoring policies to meet the unique needs of each client.
• • A significant aspect of this role involves cultivating and maintaining positive customer relationships. You will serve as a key point of contact, providing technical expertise and support to both internal teams and external clients. Building trust and rapport is paramount to fostering long-term partnerships.
• • You will engage directly with insureds to discuss any questions or concerns they may have regarding their policies and exposure changes. Your ability to clearly explain complex information and ensure their understanding will promote a professional and satisfactory customer experience, reinforcing The Hartford's commitment to exceptional service.
• • Ensuring the quality and accuracy of your work is paramount. This involves the correct utilization of manual rules and risk classification guidelines to guarantee that all audits are performed consistently and adhere to industry best practices and regulatory requirements.
• • You will be responsible for the timely completion and transmission of all audit reports. Efficiently managing your workload and meeting deadlines is critical for operational smoothness and client satisfaction.
• • Continuous learning and staying current with premium audit-related rules, regulations, and industry information is a core expectation. The insurance landscape is dynamic, and your commitment to ongoing professional development will ensure you remain a valuable asset to the team.
• • This role offers a unique opportunity to work remotely, providing flexibility while maintaining a strong connection to our valued clients. You will be empowered to manage your schedule effectively, balancing business needs with personal well-being.
• • You will benefit from an extensive 6-week virtual training program designed to equip you with the necessary skills and knowledge. This comprehensive training is further supplemented by ongoing mentoring and on-the-job experience, ensuring you are well-prepared to excel in your role.
• • The position requires a self-motivated and organized individual who can manage their time effectively and work independently. Your proactive approach will be key to success in this remote environment.
• • Strong analytical skills are essential for dissecting financial data and identifying trends or discrepancies. You will need to apply critical thinking to assess risk and determine appropriate classifications.
• • Effective decision-making skills are crucial, as you will be responsible for making informed judgments based on the information gathered during your audits.
• • You will be expected to maintain a high level of professionalism and provide exceptional customer service in all interactions, embodying The Hartford's values and commitment to its clients.
• • This role is ideal for individuals who enjoy direct customer interaction, are goal-oriented, and possess a passion for building productive business relationships while delivering outstanding service. Your contributions will directly support the company's mission to make a difference in the lives of its customers.