Principal Product Manager

📋 Description

• • Own the strategy, roadmap, and lifecycle for Zillow Workspace’s API and integration platform, including APIs, webhooks, event infrastructure, and connector frameworks.
• • Turn internal capabilities into scalable platform offerings for customers, partners, developers, and AI-powered workflows.
• • Lead enterprise onboarding capabilities, including roster ingestion, identity and access provisioning, and bulk data workflows.
• • Shape the API platform’s long-term commercialization strategy, including packaging, pricing, tiering, and go-to-market plans in partnership with Sales and Business Development.
• • Define how Zillow scales third-party connectors through in-house, partner-built, and marketplace approaches.
• • Establish the operating model for platform product management, including lifecycle governance, contract review, deprecation policy, support, and analytics.
• • Set the vision for secure, extensible AI-powered experiences on Workspace.
• • Influence and mentor PMs across the organization while representing the platform with enterprise customers and partners.
• • Partner across engineering, design, sales, business development, and product leadership to transform internal capabilities into external platform offerings and deliver measurable customer and business impact.
• • Build the platform layer that unifies Zillow’s industry software products into a seamless experience for real estate professionals, enabling interoperability across products.
• • Own core services that enable products across Zillow to work together at scale, including identity, integrations, shared services, and cross-product infrastructure.
• • Drive the evolution of Zillow’s software platform to support customers, third-party developers, and future AI-native experiences.
• • Use data to form hypotheses, prioritize effectively, and make informed decisions in a fast-paced, remote-first environment with high autonomy and accountability.
• • Create clear documentation, strategy briefs, and stakeholder updates to communicate platform vision to senior leaders, customers, and partners.
• • Navigate technical tradeoffs with engineering partners as a strong systems thinker who simplifies complex workflows.
• • Ensure secure, extensible, and scalable platform design that supports enterprise-grade integrations and AI workflows.
• • Collaborate with cross-functional teams including engineering, design, research, and business units to define how Zillow’s software platform evolves.