Principal Product Manager, Integrations

Phil, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Lead and execute the strategic roadmap for PHIL’s external integrations including electronic health records (EHRs), payers and plans, and third-party providers, translating high-level business strategy into technical product requirements and measurable outcomes.
• Serve as a General Manager (GM) for integrations, owning end-to-end responsibility for defining business requirements, evaluating third-party systems, and delivering both quick wins and long-term scalability.
• Benchmark against industry best practices and build a strategic plan to achieve best-in-class service offerings aligned with PHIL’s mission to streamline prescription access and improve patient outcomes.
• Drive significant improvements in quality and speed by optimizing processing workflows and prioritizing platform capabilities over internal development where feasible.
• Develop and champion new platform capabilities to support expanded therapeutic categories and enhanced patient therapy management across the care continuum.
• Set and monitor long-term success metrics and operational KPIs, ensuring the product roadmap is tightly aligned with measurable business and patient impact outcomes.
• Act as an industry thought leader by identifying, evaluating, and onboarding third-party systems and service providers to keep PHIL at the forefront of health-tech innovation.
• Lead cross-functional collaboration with senior stakeholders across Product, Engineering, Design, Pharmacy Operations, Business Development, and Commercial teams to define priorities and deliver value.
• Conduct discovery efforts and user research to uncover high-impact opportunities, then ruthlessly prioritize initiatives to maintain organizational focus and execution velocity.
• Mentor and elevate the broader product team through thought leadership, strategic rigor, and operational depth, fostering a culture of accountability and innovation.
• Influence C-suite leaders and senior executives on product strategy, prioritization, and investment decisions to optimize business outcomes and align with company-wide goals.
• Maintain deep fluency in data and metrics, including setting and managing product KPIs and operational SLAs to drive performance and continuous improvement.
• Apply a bias for action to rapidly launch solutions, thrive under pressure as a highly independent contributor, and deliver outsized results in a fast-paced, mission-critical environment.
• Leverage AI in actual product solutions, including continuous learning systems and development efficiency tools, to enhance platform capabilities and operational workflows.
• Ensure all integrations and product decisions are made with a patient-centric lens, prioritizing accessibility, affordability, and adherence to treatment plans.
• Collaborate closely with engineering teams to translate complex regulatory and operational constraints in healthcare into clear, actionable product specifications.
• Maintain a comprehensive understanding of the healthcare ecosystem, including pharmacy operations, payer systems, and manufacturer distribution models, to inform strategic product decisions.
• Champion scalable systems design that improves patient care while reducing administrative burden on prescribers, pharmacies, and manufacturers.
• Balance innovation with compliance in a highly regulated industry, ensuring all integrations meet legal, privacy, and operational standards.
• Drive continuous learning and adaptation by staying current with evolving health-tech trends, regulatory changes, and emerging technologies impacting prescription delivery.

🎯 Requirements

• 10+ years in product management with minimum 3 years experience in converting organization business strategy into clear product requirements and outcomes.
• Experience in healthcare, ideally in pharmacy operations, EHR systems, payer and plan integrations, etc.
• Proven ability to define and drive product strategy in complex, regulated, and mission-critical domains.
• Strong fluency with data and metrics, including experience setting and managing product KPIs and operational SLAs.
• Deep understanding of technical systems and the ability to collaborate effectively with engineering teams.
• Demonstrated ability to influence senior leadership including C suite leaders on product strategy and prioritization, to optimize business outcomes.
• A passion for improving patient care through thoughtful, scalable systems design.
• Ability to thrive under pressure, deliver outsized results as a highly independent individual contributor and bias for action to launch solutions rapidly.
• Proven use of AI in actual product solutions including continuous learning systems, as well as in development efficiency.
• Education in technology / healthcare / pharmacy is required, MBA is highly desired.

🏖️ Benefits

• Ground floor opportunity with one of the fastest-growing startups in health-tech.
• Fully remote working environment.
• Competitive compensation (commensurate with experience).
• Full benefits (medical, dental, vision).
• 401(k) contribution opportunity.
• PHIL Inc. is an equal-opportunity employer.

Skills & Technologies

Product Management

Senior

Remote

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Phil, Inc.

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About Phil, Inc.

Phil, Inc. operates a digital pharmacy platform that coordinates prescription fulfillment between patients, physicians, pharmacies, and insurers. The cloud-based system automates prior-authorization workflows, synchronizes refills, and offers free home delivery of medications, aiming to improve adherence and reduce administrative burden for chronic-care patients and healthcare providers.

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