Job Overview
Location
US Remote
Job Type
Full-time
Category
Software Engineering
Date Posted
April 18, 2026
Full Job Description
đź“‹ Description
- • Lead the architecture and technical direction of the Report and Dashboard platform at ServiceTitan, ensuring scalability for real-time, self-service, and embedded analytics needs.
- • Own hands-on design and development of data ingestion, streaming, processing, visualization, and semantic modeling components, while architecting import/export pipelines, data sharing, and BI connectors.
- • Collaborate with product managers, engineering teams, and stakeholders to define strategic initiatives, delivery milestones, and system-wide designs, integrating Agentic AI patterns into reporting experiences.
- • Mentor engineers across the organization, improve engineering efficiency through tooling and process improvements, and contribute to roadmap and resource planning while measuring success through defined metrics.
- • Work within a modern tech stack including C#, PostgreSQL, React, Snowflake, dbt, and MetricFlow, driving innovation in data architecture and analytics platforms for a SaaS product serving thousands of businesses.
🎯 Requirements
- • 20+ years of industry experience, including large-scale enterprise web/SaaS applications
- • 10-15+ years in senior engineering roles designing APIs, abstractions, and tools used by other engineers
- • Proven experience as a Principal Engineer, Staff+ Architect, or Director-level IC in a product-focused SaaS company
- • Deep domain knowledge in data architecture, streaming and batch pipelines, ETL/ELT, data lake/lakehouse, data modeling, and analytics platforms
- • Strong programming skills in backend languages (C# preferred, Java or similar), with solid SQL and understanding of data lineage and governance
- • Experience embedding analytics into product UIs, building multi-tenant reporting systems, or delivering customer-facing BI experiences
🏖️ Benefits
- • Flextime, recognition, and support for autonomous work with learning and development opportunities, leadership training, and rewards via Bonusly and peer-nominated awards
- • Holistic health and wellness benefits including company-paid medical, dental, and vision (100% employer-paid options), FSA, HSA, 401k match, and telehealth including One Medical membership
- • Support for all life stages: parental leave, up to $20k fertility services reimbursement, surrogacy and adoption support, maternity support via Maven Maternity, free breast milk shipping via Maven Milk, pet insurance, legal and financial planning tools
- • Commitment to fair and equitable compensation with expected salary range of $246,500 - $329,700 USD for U.S. residents, plus annual bonus, equity, and comprehensive benefits
Skills & Technologies
About ServiceTitan, Inc.
ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.
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