Principal Solution Architect - Collaboration (Education)

CDW Corporation

Job Overview

Location

Remote – USA

Job Type

Full-time

Full Job Description

📋 Description

• As a Principal Solution Architect - Collaboration (Education) at CDW Corporation, you will serve as a trusted technical advisor and field-based pre-sales expert, driving the design and delivery of comprehensive collaboration solutions for education sector customers. Your role is critical in helping institutions modernize their communication and collaboration infrastructure to support hybrid learning, faculty engagement, and student success through strategic technology alignment.
• You will develop tailored assessment and service solutions including collaboration architecture design, platform optimization, technology health checks, deployment and adoption services, and advisory engagements—ensuring each solution aligns with the customer’s long-term educational goals and operational outcomes.
• Collaborating closely with customers, internal sales teams, and delivery specialists, you will provide consultative guidance, co-create sales strategies, and author detailed Statements of Work (SOWs) that translate technical capabilities into measurable business value for K–12 schools, colleges, and universities.
• By analyzing technical requirements and competitive landscapes, you will uncover customer needs, define solution pathways, and craft collaboration architectures using platforms like Microsoft Teams, Cisco Webex, Zoom, and Avaya that directly support teaching, learning, and administrative efficiency.
• You will maintain and grow strategic relationships with education customers, internal stakeholders, and vendor partners, positioning yourself as a go-to expert who influences decision-making and drives expansion of CDW’s collaboration services footprint in the education market.
• Acting as a subject matter expert, you will contribute to CDW’s marketing-approved thought leadership by creating LinkedIn content, blog posts, and online publications that showcase best practices in education-focused collaboration technology.
• You will drive technical enablement initiatives, coach and mentor fellow Solution Architects, Solution Executives, and Field Sellers, elevating team capability in collaboration solution design, customer engagement, and value-based selling.
• Through mentoring and knowledge sharing, you will help build a culture of excellence where peers are equipped to engage confidently with educators and IT leaders on complex collaboration challenges.
• CDW is a Fortune 500 leader in IT solutions, serving education, healthcare, government, and business customers across North America. The company is committed to innovation, including responsible AI integration, and fosters a culture where coworkers are empowered to learn, adapt, and grow together.
• In this role, you will deepen your expertise in enterprise collaboration technologies, strengthen your consultative selling and advisory skills, and gain influence as a strategic thought leader—positioning yourself for continued advancement in technical leadership, solution architecture, or sales enablement roles within CDW’s growing Education practice.

🎯 Requirements

• Bachelor’s Degree or equivalent professional experience
• Minimum of eight (8) years of experience in technical pre-sales, post-sale delivery, or solution architecture roles
• Proven experience designing and architecting collaboration solutions using platforms such as Microsoft Teams, Cisco Webex, Zoom, Avaya, and related ecosystems
• Familiarity with identity, security, networking, and cloud services as they apply to collaboration platforms
• Strong communication, presentation, and interpersonal skills with a customer-centric mindset
• Ability to work independently, lead technical discussions, and influence cross-functional teams
• Willingness to travel up to 25% as needed to engage with customers and partners

🏖️ Benefits

• Competitive base salary range of $145,600 - $211,870, based on experience and skill set
• Annual bonus target of 25%, subject to plan terms and conditions
• Comprehensive benefits package including health, dental, vision, retirement savings, and paid time off (details at cdw.benefit-info.com)
• Opportunities for professional growth, mentorship, and leadership development within a Fortune 500 organization
• Commitment to AI fluency and continuous learning, with support for adapting to evolving technologies
• Remote work flexibility within the USA, enabling work-life balance while serving a national education customer base

Skills & Technologies

Senior

Remote

$145k-211k

Degree Required

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CDW Corporation

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About CDW Corporation

CDW Corporation is a Fortune 500 technology solutions provider headquartered in Vernon Hills, Illinois. The company delivers integrated information technology hardware, software, and services to business, government, education, and healthcare customers in the United States, Canada, and the United Kingdom. Its offerings span cloud, cybersecurity, data center, mobility, and collaboration technologies. CDW operates as a value-added reseller and managed services provider, leveraging vendor partnerships with leading technology manufacturers to design, implement, and support complex IT environments. The company was founded in 1984 and trades on the NASDAQ under the symbol CDW.

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