Alpaca Health Inc. logo

Prior Authorization Specialist

Job Overview

Location

Philippines

Job Type

Full-time

Category

HR & Recruiting

Date Posted

May 28, 2026

Full Job Description

đź“‹ Description

  • • The Prior Authorization Specialist at Alpaca Health Inc. plays a critical role in enabling clinicians to launch and scale autism care clinics by managing the complex prior authorization process, ensuring timely access to care for patients.
  • • Day-to-day responsibilities include owning the authorization process for complex cases with expertise in TRICARE (including ECHO enrollment and prior auth workflows), managing escalations from the vendor Silna, chasing down documentation, resolving auth rejections, navigating payer requirements, communicating with families, BCBAs, referring physicians, and internal teams, setting expectations around timelines and documentation, partnering with billing and insurance ops to resolve issues, identifying bottlenecks in the intake workflow, owning process improvements from identification to implementation, and maintaining accurate tracking and reporting across systems.
  • • Alpaca Health is a fast-growing, early-stage company that empowers clinicians to become entrepreneurs in autism care by providing AI-powered software, payer contracting, and full back-office infrastructure. Backed by over $14M in funding from investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, the company serves hundreds of patients and is growing at 30% month-over-month, with a mission to shift power in healthcare back to clinicians.
  • • In this role, you will develop deep expertise in TRICARE and ABA prior authorization workflows, sharpen your stakeholder communication and problem-solving skills, gain experience driving operational improvements in a high-growth healthcare startup, and directly impact patient outcomes by reducing delays in care access through operational excellence.

🏖️ Benefits

  • • Opportunity to materially impact how quickly families access care
  • • Role where operational excellence directly translates to patient outcomes
  • • Participation in a critical function at an early-stage, fast-growing company
  • • Joining a team of rockstar performers who have built and are scaling the fastest growing company in the ABA space

Skills & Technologies

Remote

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Alpaca Health Inc. logo
Alpaca Health Inc.
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About Alpaca Health Inc.

Alpaca Health is a health technology company focused on improving the healthcare experience for both patients and providers. Their platform aims to streamline administrative tasks, enhance patient engagement, and provide data-driven insights to healthcare organizations. By leveraging technology, Alpaca Health seeks to reduce burnout among clinicians and empower patients with better access to their health information and care. The company operates within the digital health and health IT sectors, contributing to the ongoing transformation of healthcare delivery through innovative software solutions.

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