Product Analyst, GTM

FundraiseUp Inc.

Job Overview

Location

Portugal - Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Product Analyst, GTM, you will be instrumental in bridging the gap between raw data and strategic business decisions at FundraiseUp. You will serve as a critical partner to our Sales, Marketing, Customer Success (CSM), and Partnerships teams, transforming complex datasets into clear, actionable insights. Your core mission is to empower these business units with the data-driven intelligence needed to optimize their strategies, measure their effectiveness, and directly influence the evolution of our product roadmap. This role is pivotal in ensuring our go-to-market efforts are precisely targeted and maximally impactful.
• You will be responsible for uncovering critical insights by formulating robust hypotheses and rigorously validating them with empirical data. This involves delving deep into user behavior, market trends, and campaign performance to identify patterns and opportunities that might otherwise remain hidden. Your analytical prowess will be key to understanding not just what is happening, but why it is happening, and what actions can be taken.
• A significant part of your role will involve identifying both global and local trends in user behavior. This requires a nuanced understanding of our diverse customer base and their unique engagement patterns across different regions and segments. These insights will directly inform product development priorities, ensuring we are building features and making improvements that resonate with our users and drive adoption.
• You will meticulously analyze and interpret key customer metrics, focusing on measuring the impact and value delivered by our platform. This includes tracking customer acquisition cost, lifetime value, churn rates, engagement levels, and conversion funnels. Your ability to translate these metrics into compelling narratives will be crucial for communicating performance to stakeholders and identifying areas for improvement.
• Designing and evaluating A/B tests with prospective and existing customers will be a core responsibility. You will develop test plans, define success metrics, analyze results, and provide clear recommendations to optimize performance across various touchpoints, from marketing campaigns to in-product user flows. This iterative process of testing and learning is fundamental to our growth strategy.
• You will be the go-to person for ad-hoc analytical requests from stakeholders across the entire organization. This requires the ability to quickly understand business questions, access relevant data, perform timely analysis, and present findings in a clear and concise manner, often under tight deadlines. Your responsiveness and accuracy in these situations will build trust and ensure business continuity.
• FundraiseUp is a leading modern fundraising platform dedicated to making online donations fast and convenient for nonprofits. We are committed to continuous innovation, focusing on reducing page load times, boosting conversion rates, and supporting a wide array of payment methods. Our platform facilitates tens of millions of dollars in contributions each month, serving enterprise clients primarily in the US, Canada, UK, and Australia. Organizations like UNICEF, the American Heart Association, and the Alzheimer’s Association trust us with their online fundraising, reflecting our high standards and proven performance.
• You will join a growing product development team of over 150 individuals spread across various European countries. While our engineering teams primarily communicate in Russian, our primary business audience and stakeholders are US-based. Therefore, excellent English proficiency (C1 level or higher) is essential for effective communication and collaboration. We foster a tight-knit, high-impact environment where every team member's contribution is valued. It’s a dynamic and collaborative culture that encourages open dialogue, knowledge sharing, and a collective pursuit of excellence. We host bi-weekly engineering meetups to explore technical topics and share team insights, promoting continuous learning and development.
• Your work will directly contribute to the success of world-leading nonprofit organizations, enabling them to raise more funds and achieve their missions. You will be part of a company that values transparency, innovation, and a long-term focus, offering opportunities for growth and impact.

🎯 Requirements

• 4+ years of experience in a Data Analyst or Product Analyst role, with a proven track record of delivering actionable insights.
• Strong foundation in mathematical statistics and probability theory, enabling rigorous analysis and hypothesis testing.
• Advanced proficiency in SQL for data extraction, manipulation, and analysis.
• Expertise in Python and its data analysis libraries (e.g., NumPy, Pandas, Matplotlib, Scikit-learn) for complex data manipulation and modeling.
• Hands-on experience with Business Intelligence (BI) tools such as Tableau, Power BI, or Metabase for data visualization and dashboard creation.
• Excellent command of written and spoken English (C1 level or higher) to effectively communicate with US-based stakeholders and translate complex findings.

🏖️ Benefits

• Private medical insurance for the employee and their family.
• 22 paid vacation days per year, plus up to 14 paid public holidays.
• 5 company-paid sick leave days.
• Support for professional development, including English learning courses and relevant professional education opportunities.
• Wellness benefits such as a gym or swimming pool membership.
• Home Office Setup Assistance to create a comfortable and productive workspace, including support for furniture and equipment.
• Monthly allowance of €50 to cover internet and mobile phone expenses, facilitating remote work.

Skills & Technologies

Python

PostgreSQL

MongoDB

Git

Pandas

Remote

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FundraiseUp Inc.

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About FundraiseUp Inc.

FundraiseUp provides a SaaS donation platform for nonprofits, charities, and NGOs. Its technology uses AI and behavioral data to personalize giving experiences, increase donor conversion, and reduce abandonment. Features include one-click payments, recurring giving, multilingual donation forms, and analytics dashboards. The platform integrates with CRMs like Salesforce and Blackbaud, supports Apple Pay, Google Pay, PayPal, ACH, and credit cards, and offers A/B testing and fraud protection. It serves organizations worldwide, helping them raise funds online without dedicated technical staff.

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