Product Analyst, OX

FundraiseUp Inc.

Job Overview

Location

Serbia - Remote

Job Type

Full-time

Full Job Description

📋 Description

• Join Fundraise Up as a Product Analyst, a pivotal role where you'll be instrumental in shaping the future of our innovative fundraising platform. As a versatile data expert, you will operate at the core of our product development lifecycle, transforming raw data into actionable insights that drive strategic decisions and enhance user experience. This position offers a unique opportunity to contribute across the entire analytical spectrum, from foundational data infrastructure to sophisticated A/B testing and deep-dive investigations.
• At Fundraise Up, we are dedicated to making online donations as fast and convenient as possible. Our platform is trusted by leading global nonprofits, including UNICEF, the American Heart Association, and the Alzheimer’s Association, enabling them to raise tens of millions of dollars each month. We pride ourselves on continuous innovation, focusing on reducing page load times, boosting conversion rates, and supporting a wide array of payment methods. Your role as a Product Analyst will be critical in maintaining and accelerating this momentum.
• You will be a key player in uncovering actionable insights by identifying critical trends in user behavior. This involves developing data-backed product hypotheses and collaborating closely with cross-functional teams to design and execute experiments that validate these hypotheses. Your analytical rigor will directly influence product improvements and strategic direction.
• A significant aspect of your role will be to own the A/B testing process. This includes the end-to-end management of experiments: designing robust test frameworks, launching tests efficiently, and meticulously analyzing results to optimize product performance. You will be responsible for interpreting test outcomes and translating them into clear, data-driven recommendations for product enhancements.
• Building and maintaining a strong data foundation is another core responsibility. You will be tasked with creating and managing data marts and developing comprehensive BI reports. These reports will serve to visualize key product and operational metrics, providing essential visibility for stakeholders across the entire company. Your work will ensure that data is accessible, understandable, and actionable for everyone.
• You will also perform deep-dive analyses to answer critical business and product questions. This involves handling ad-hoc analytical requests with agility and precision, providing timely and accurate insights that support immediate decision-making. Whether it's understanding a sudden shift in user engagement or evaluating the impact of a new feature, your analytical skills will be paramount.
• This role is ideal for a proactive and curious analyst who thrives in a dynamic, collaborative environment. You should be comfortable navigating a wide range of tasks, from data engineering to strategic analysis, and possess a genuine passion for using data to uncover the truth and drive tangible results. You will be part of a growing product development team of over 150 individuals, spread across various European locations, with a primary communication language of Russian, though strong English proficiency is essential.
• We foster a tight-knit, high-impact team culture where every contribution is valued. It’s a place where smart, curious individuals support each other, share knowledge freely, and are driven by a collective pursuit of excellence. We encourage open dialogue and host regular engineering meetups to foster learning and innovation. As a Product Analyst, you will contribute to this culture by sharing your findings and collaborating effectively with engineers, product managers, and other stakeholders.
• Your work will directly impact the success of Fundraise Up by informing product strategy, optimizing user journeys, and ensuring we continue to deliver a best-in-class fundraising experience for our nonprofit clients. You will have access to clear product vision and direct customer feedback from global nonprofit leaders, enabling you to connect your analytical work to real-world impact.
• We operate with a flat structure, minimizing bureaucracy and focusing on impactful work. Our company culture is transparent; we openly share information about our growth, revenue streams, and future plans. This transparency, combined with a long-term focus that includes equity options, makes Fundraise Up a rewarding place to build a career.
• The role is fully remote within Serbia, offering flexibility and the opportunity to work from a comfortable home office setup, which we support with setup assistance. You will be part of a team that values continuous learning, offering opportunities for professional development and English language courses.

🎯 Requirements

• 5+ years of professional experience as a Data Analyst or Product Analyst.
• Strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (e.g., Tableau, Power BI, Metabase).
• Strong written English (B2 level required) for clear communication and documentation.

🏖️ Benefits

• 31 days off per year.
• 100% paid telemedicine plan.
• Home Office Setup Assistance (for furniture like office chair, desk, monitor).
• English learning courses.
• Relevant professional education support.
• Gym or swimming pool membership.
• Co-working space access.
• Fully remote working arrangement within Serbia.

Skills & Technologies

Python

PostgreSQL

MongoDB

Git

Pandas

Remote

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FundraiseUp Inc.

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About FundraiseUp Inc.

FundraiseUp provides a SaaS donation platform for nonprofits, charities, and NGOs. Its technology uses AI and behavioral data to personalize giving experiences, increase donor conversion, and reduce abandonment. Features include one-click payments, recurring giving, multilingual donation forms, and analytics dashboards. The platform integrates with CRMs like Salesforce and Blackbaud, supports Apple Pay, Google Pay, PayPal, ACH, and credit cards, and offers A/B testing and fraud protection. It serves organizations worldwide, helping them raise funds online without dedicated technical staff.

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