Product Design Manager

📋 Description

• • As a Product Design Manager at Airwallex, you will be at the forefront of shaping the user experience for a global financial platform, leading a talented team of product designers to deliver innovative and impactful solutions. This role is for a "designer-in-the-arena" who thrives on hands-on strategic design, possesses a deep understanding of complex systems, and is driven by a desire to mentor and grow a world-class design function.
• • You will be responsible for developing an in-depth understanding of our platform products, connecting the dots across various domains to see the bigger picture and guide multi-disciplinary projects. Your expertise will be crucial in translating complex business needs and user requirements into elegant, intuitive, and engaging user experiences across desktop, mobile web, and app platforms.
• • A core aspect of this role involves collaborating closely with cross-functional teams, including Product Managers and Engineers. You will work together to uncover user needs, explore conceptual frameworks, analyze the competitive landscape, and leverage business acumen to achieve product-market fit. Your ability to navigate ambiguity and translate findings into actionable design strategies will be paramount.
• • You will lead and mentor a team of product designers, fostering their professional growth by setting clear career paths and providing regular, constructive coaching. This includes overseeing the end-to-end user experience designs produced by your team, ensuring they align with product requirements and strategic objectives.
• • Providing concrete, actionable feedback to your team members is essential. You will guide them through stakeholder interactions and project complexities, ensuring effective progression and the delivery of high-quality design outcomes. Your leadership will empower designers to navigate challenges and achieve their full potential.
• • A significant part of your mandate will be to proactively establish and evolve our design system and guidelines. This ensures consistency, efficiency, and a high standard of quality across all Airwallex products. You will champion a feedback-driven design culture, with a relentless focus on user outcomes and continuous improvement.
• • Building a robust design team and fostering a strong design culture within the organization is a key objective. This involves actively mentoring designers, promoting user-centered design thinking, and championing best practices throughout the product development lifecycle.
• • You will be instrumental in driving the strategic direction of product design at Airwallex, ensuring that our user experiences are not only functional and efficient but also delightful and aligned with our mission to build the future of global banking.
• • This role requires a blend of strategic thinking, hands-on design expertise, and exceptional leadership skills. You will be empowered to make significant contributions, tackle high-visibility problems, and grow your career alongside a team of exceptional colleagues in a fast-paced, innovative environment.
• • You will be expected to operate with strong product logic and first-principle thinking, exploring conceptual ideas and understanding the jobs-to-be-done for our users. Your ability to thrive in ambiguous project contexts and work with intricate object relationships within complex systems will be critical to success.
• • The role also involves a strong focus on recruitment and hiring, building a world-class design team that reflects Airwallex's commitment to diversity and excellence. You will be a key player in shaping the future of design at Airwallex, contributing to our mission of empowering businesses worldwide with a unified payments and financial platform.
• • Ultimately, you will be responsible for the quality and impact of the design output from your team, ensuring that every user interaction with Airwallex products is seamless, intuitive, and contributes to our business objectives. This includes advocating for the user, driving design innovation, and fostering a collaborative environment where creativity and problem-solving flourish.