Product Designer (12-month FTC)

Loveholidays.com Ltd

Job Overview

Location

London

Job Type

Contract

Full Job Description

📋 Description

• At loveholidays, we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway.
• Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.
• Technology at loveholidays underpins our vision to become the global leader in packaged holidays.
• We drive cutting-edge innovation and technical excellence to futureproof the business.
• Our systems process trillions of daily holiday offers, we deploy over a thousand times a month, serving thousands of requests per second.
• This is where you can accelerate your growth by solving complex challenges and broadening your skillset.
• Join us to create impact for our future in an exciting new chapter, owning your success and contributing to shared goals.
• We actively talk about technology https://tech.loveholidays.com/ and adhere to our key technology principles https://tech.loveholidays.com/the-5-principles-that-helped-scale-loveholidays-7ea0b0fd3df9 that have guided us this far.
• We are growing and have ambitious plans to expand across Europe, employing the best minds and technology to let us do this.
• As a Product Designer, you’ll play a key role in elevating product quality and consistency across loveholidays’ customer-facing experience.
• Working within your product team you'll own the design evolution of key user journeys and touchpoints.
• You’ll help your team move faster and ship consistently strong work, especially as AI-assisted development becomes central to how we build.
• This is a rare opportunity to influence the visual and interactive foundation of a product used by millions of travellers.
• You’ll shape end-to-end experiences by shipping amazing new experiences that drive better conversion and engagement for our customers as we grow our footprint across Europe.
• You’ll balance technical constraints with product needs, you’ll enable consistent experiences so we can maintain quality across journeys and platforms.
• You’ll ask questions, explore data and talk to users to build context, then use what you find to define hypotheses and prioritise work.
• You’ll monitor key metrics like bookings, drop-off and NPS to stay focused on what drives value, and connect product design decisions to the data behind them.
• You’ll communicate with clarity. Build strong narratives around your work, choosing the right approaches to proactively and openly bring people on the design journey together.
• You’ll collaborate and unblock issues quickly, simplifying and clarifying processes for yourself and others, utilising AI to balance speed with quality and impact.
• You’ll design with accessibility from the start. Treat it as a core part of the craft, not a final check, and understand how your work connects to both customer outcomes and loveholidays’ broader goals.

🎯 Requirements

• Strong interaction and visual design craft: you excel at applying visual and interaction design fundamentals with intention, and hold a high bar for quality across every touchpoint.
• Systems thinking: you have demonstrable experience designing holistic flows and user journeys rather than isolated screens, and you understand how your product area connects to the broader customer experience and business goals.
• Data informed and user-centred: you are comfortable tracking and interpreting metrics, exploring available data to build context, and using insights and to inform decisions rather than relying on instinct alone.
• Clear, considered communication: you can explain your design decisions and know how to match the format and detail level to the audience and moment.
• AI-driven growth mindset: you are always looking to learn and improve your practice, this includes proactively embracing new AI-assisted development and automation tools to accelerate and refine your practice.
• Accessibility and Design System fluency: you are experienced at designing with accessibility in mind from the start and working confidently within a design system, improving components where needed and maintaining consistency across journeys and platforms.

🏖️ Benefits

• Company pension contributions at 5%.
• Individualised training budget for you to learn on the job and level yourself up.
• Discounted holidays for you, your family and friends.
• 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum.
• Ability to buy and sell annual leave.
• Cycle to work scheme, season ticket loan and eye care vouchers.

Skills & Technologies

Design

Onsite

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Loveholidays.com Ltd

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About Loveholidays.com Ltd

Loveholidays.com Ltd is a UK-based online travel agency offering package holidays, flights, and accommodation. It operates a digital platform that aggregates and sells travel products from airlines, hotel chains, and tour operators to consumers across Europe. The company focuses on flexible booking options and competitive pricing.

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